Customer Ratings & Reviews

My best buy total give me perfect peace of mind for every thing I buy from them.

I wouldn't be without it. Everyone is so helpful and understanding.

I believe the previous coverage was better because it was more inclusive. The changes in the current coverage is not as inclusive and I will see if it is a problem for me.

Tv and wall mount excellent. Theater like look. Excellent installing service. Very professional installer

I purchased a new TV from Best Buy and always get the total tech. My new Tv just quit after 4 years from purchase date. Because I had Total Tech I received credit of the amount of the original purchase toward a new TV. Installation was quick and well done and I love my new TV.

Best Buy is my go-to store for consumer electronics. Staff is very helpful. And their prices are competitive with online prices. I’d look for the item online and then go to the store. I’d rather buy electronics from a physical store than online because it there is a problem I can come back and have them check it out instead of sending it out to a company across the country by mail.

I'm currently a Best Buy Total subscriber (formerly TotalTech) and before that I always purchased the Geek Squad protection for all my electronics. Best Buy offers an extended warranty that I have never been disappointed in. Recently I took my Desktop and Laptop in because I was having trouble syncing them. The Geek Squad was great and went above and beyond again. I always recommend Best Buy Total to all my family, friends, and colleagues.

Very happy Best Buy has continued to offer this program to it's customers, it is a great product.

I bought this for the first time a couple years ago and wouldnt be without it. I've renewed it each year. Not only have I taken computers, cell phones, and laptops inot Best Buy, I've also had Geek Squad install home sound sytems and speakers!

Unfortunately I got this when I purchased my new tv and I think I got some use out of it on the purchase of the tv and with mounting the tv at the time. However, I never really ended up needing to use this service again and I forgot about the auto pay so I paid for it for a few years for no reason. I regret getting it and not canceling it sooner.

Great service. The total tech has been a life saver with my computers and laptops.

Works great I was able to get a $59 back from Best Buy so the product pays for itself.

This service is very valuable when encountering issues with compatibility and connectivity issues with an app.

This is a great protection plan for all Best Buy purchases. And if you need to call them about a product, you don’t need to wait for a person to speak with you. It’s like you’re first in line. Also the Geek squad has been very helpful with me also. I buy nearly all my appliances, electronic devices from Best Buy. They will match prices too. For 2 seniors who struggle with technology, this is a great plan.

I continue to have this yearly subscription. It is helpful when installing big items. I don't just use it for myself - I have used it for my mom's TV install as well. The subscription and TV install are about the same price now unfortunately. They changed their terms a few years back. It is still helpful as I do not have to look around for some third party to install.

I have had Best Buy Total protection for years and would highly recommend to others.

This offers so much from free shipping, free install, 20% repairs on appliance that was NOT purchase at bestbuy, returns longer then normal, free 2 year protections on most! I cant tell you how many times Keurig Coffee Maker broke within 2 years, switching to NINJA! This is second time I purchase this plan as I renewed mine to protect my investment. Some repairs require service and appointments for geek squad, be sure to read your plan and ask questions.

Loved having it, just didn’t use it enough! If you shop here regularly, it’s 1000% worth it. Helped me a ton

Okay for my purpose, used it a couple times in a year

Best Buy Total...what more can I say? It is exactly that ... a TOTAL subscription that addresses all my devices problems, questions, and training! I get my money's worth!