Customer Ratings & Reviews

The tech who delivered my TV did an excellent job. Made a helpful suggestion on my cable box, how to upgrade to get a better picture.

I have So Far not Encountered a problem with anything purchased at Best Buy. IfI needed Help with Something, their Help Line is always there and can Guide me in the Right Direction. I recently had an In-Home Consultation because I was in Need of a New Computer. Both Craig the In Home Consultant and Andrew the Geek Squad agent who Set Up everything afterwards, were very Helpful and Knowledgeable . I would recommend the Service to anyone in Need of an Big Ticket Item

Had this for several years works very well covers multiple products and appliances

Meets my technical requirements in a convenient and efficient way, very pleased with my service.

Very good service, fast. Whenever I have needed they help me solve problems with computers.

This Best Buy plan is great to have if anything goes wrong they are there to help you fix it.

This is fantastic to have access to!! I'm not real great with computer issues and I've had to use Geek Squad a few times. i've always had very good and very prompt assistance. Once I had a real mess and they had to move me up about 3 levels or 2. They were great and got my computer straightened out. I'm glad for them and I trust them. I've had my subscription for probably 9 or 10 years. A lot of dollars at one time, but for me it's sooo worth it!!

It is a good value at a good price and works very effectively. I would recommend it for any computer user to consider purchasing.

I have been getting a lot of use from my Best Buy Total Tech subscription. It has more than paid for itself!

Honestly this membership and the credit card have been worth it since i first got them. Now i see they have a cheaper memebership with the diversion of the memebership into 3 now but i still have always had and still use it. Great perks i use is the warranty free 2 years on everything even tho they added its a 35 service charge for products to get a new one but ehhh its not the end of the world. The other is installations being 40 for whatever you wanna have them install. Personally used those perks the most.

The My Best Buy service is worth the money in my case as I have had to use it with a couple of items with no hassle!

Well worth the cost for the ease of getting help and service on any and all of our purchases

Great thing to have for a dork like me. Included transferring data from my old computer to the new one I had bought.

I have had this service for a few years now and the biggest problem is remembering that it is available. I'm getting better at that now. Really comes in handy when I'm having a problem and am not sure where to start on getting help. It is a luxury in that you pay upfront and don't know how much you will use, but if you can afford it, it is nice to have. Also provides annual virus protection and password help and discounts on some services like having electronics installed in your car.

best thing to come with any rewards card or store offer ever! very beneficial and full of awesome perks.

Love it! Saving time and easy to manage time too , no need to look around for service when need

Great program. Have use the service several times. Never an issue with getting thing done.

This is the first device like this, that we have ever owned. Very, very impressed.

My best buy total give me perfect peace of mind for every thing I buy from them.

Worthwhile product. Serves its intended purpose nicely.