Customer Ratings & Reviews

Worthwhile product. Serves its intended purpose nicely.

Love this extra protection! TV's, ovens, and computers! Not to be without this subscrpition

Any problems are quickly resolved and I do not experience very expensive charges.

I have used this service many times in the past. First it extends warranty from standard one year to 2 years. Second it connects me to help (Geek Sqad) tech support that I do not need to pay extra for. In the past it did include free delivery and installation- Now it doesNOT- which is a real real pity. And I do not feel I am paying less than before.

This is the best deal for my family, because we have over 10 to 15 different types of electronics that the Geek Squad is their to help our family with. I just bought a a new laptop and I had help with the setup and transfer of my data. I’m so thankful for the time that they spent with me. I’m 66 and I am uncomfortable with the setup. They also discover that my new laptop had many viruses. I am so glad that I did not try this on my own.

Good value. Easy to rebew each year. Keeps my pc current.

This subscription is great. I use it all the time. Also get discounts on installation.

The workers are knowledgeable and help with tech problems when needed.

I used this Best Buy service for a couple of basic inquiries as well as new cell phone set-up. Very pleasant and knowledgeable staff. I have an issue with by HP Envy 360 screen flickering and going blank every 3 months or so. To fix is a bit expensive. However, staff recommended that I attach a separate monitor that I keep in the closet. Great idea! Thank you

Good for peace of mind that experts will be available to assist with my problems.

Used many times always worked great on my computer have recommended to all my friends

This is the best $200 I spent this year. This guys are great. I have had endless issues with my computer not working well with my AT&T Wifi. It still doesn't work great with the wifi, but Geek Squad did everything possible to rule out any issues that could be fixed short of rewiring my house for a web network or switching internet providers. I took up hours of their time, and they patiently worked with me.

Didn't really need the service in the last few years. Suddenly my wife and I ran into a variety of technical issues in the last 8 months and The Greek Squad came through. Very happy will the results. The techs were very helpful with all my questions too, and I can ask quite a few. LoLs

In the beginning, I was concerned about whether this subsciption would be worth it, but since I travel and have multiple devices, It's totally worth the value of tune-ups, evaluation and detection of problems, and mostly, very honest opinions on whether an uncovere repair is worth the cost based on the age of the device. Great team, I make appointments and never have to wait more than 5 minutes.

Total Tech with Geek Squad support is excellent for all our products!

They great and nice with the customer and the service is very good

The total tech service is Great. When i have a problen i would call and it is fixed.

This is the best investment going! It comes in handy when assistance is needed.

Best decision ever was to buy this plan every year. It has saved our family money on repairs and extended warranties and installations.

It is good to have Protection on any items in case it breaks or messes up