Customer Ratings & Reviews

Excellent performance. The reliability is great. Tons of room for dishes, pans, silverware, etc.

Very disappointing experience with Best Buy and Geek Squad. I purchased a laptop on Black Friday, and within a short time it developed a defective touchscreen and serious performance issues. Geek Squad confirmed the device was defective and approved it for replacement. However, when I went to the store, the process took over two hours because the agent (Tony, Eli) did not know how to handle the situation and had to call multiple people for help. In the end, instead of replacing the defective laptop, I was given store credit for the discounted price I originally paid. When I tried to get the same laptop again, I was told I would have to pay the price difference because the current price is much higher. This makes no sense—if a product fails under warranty and is approved for replacement, the customer should not have to pay extra just because the original purchase was on sale. I escalated the issue to corporate, and they simply repeated the policy without offering a fair solution. they wanted me to pay an extra $199 Overall, I canceled my total tech they said they refunded the money but I don't know where this experience shows poor customer service, lack of training, and a warranty process that does not actually protect the customer. I expected much better from Best Buy I will share this bad experience with all the people I know and I will also put it on social media you tube instagram and snapchat and facebook the only person who lost is the consumer they took my laptop with all the data that I saved in this laptop and software that I purchased

The product quality is excellent, super fast, high performance, huge memory. Easy to install, long battery life

The Samsung S26 is so awesome. The camera is amazing. So many new features.

Love the new Ring doorbell, far better than the previous one I had! Fast and convenient.

This is a great product for all users. It is fast, light and has a great display. Great portability and easy connection to peripherals.

Just what I needed to replace my older model. Great battery life so far. Nice size. I use this nearly every day.

The Apple iPad is a great product. I bought it for my son to use in college and he is very pleased with what he’s everything he’s able to accomplish with it.

Been using Best Buy for my tech purchases and gifts for more than 20 years! Your products and warranties have helped me and my family of 5 through out those 2 decades. WE APPRECIATE YOU!!

Best buy has the best service and return policy. The accessibility of products is second to none.

I love it. The best phone ever. I will never switch to any other phone. Samsung is the best.

Having used both Bose earbuds and Apple AirPods, I found that Bose offers noticeably better battery life, whereas AirPods integrate and connect more smoothly with my iPhone.

Excellent computer and geek squad assistance to transfer data from old computer to new.

Excellent service great delivery was on time and product came perfect. Love my new Samsung 75 inch TV. Great price also

I was having emergency surgery and needed cables and cords for phones and hearing aid chargers for the hospital. All I purchased were invaluable.

I love my Apple Watch series 11. This is my first Apple Watch. I’m impressed with all the features.

I am so glad I finally bought this. It’s such a great oven. It’s easy to operate and it has mobile remote. I love it

I am a customer for 6 year j am a loyal pro member every time when something broke I have not problem to return it whit store credit if the item is not available

we bought a ROKU 55 inch tv. it had been fantastic. all the streaming apps are on one tv. great picture also!!

Like the Insignia brand! Have a 40 inch in this brand as well! Great TV for my office!