Customer Ratings & Reviews

Excellent!! Easy learning curv. Would recommend to order As soon as possable

Product is reliable and easy to use. I don’t need a large manual to figure out what to do.

The new Samsung washing machine ordered from Best Buy is outstanding. Superior to the previous washer in every way, especially for its ability to deep clean laundry.

Delivery good and Crock Pot is perfect size. Also, flood value for the price

Excellent buy for the price. We were limited to a certain length and width to accommodate a cabinet.

Beautiful dryer Very efficient Love the color Efficient delivery

It works perfectly. I haven't experienced any issues with it so far

Never have had any difficulties when using customer service, Geek Squad, or shopping. I would recommend to family and friends. Products are outstanding.

Mac Mini M4 is a great computer. My first Mac and I love it.

Love my “ green machine” . Green adult24 “ foldable adult tricycle. It turns on a dime.

Says product picture unavailable but hey I've loved everything i ever bought from Best Buy so yeah good stuff. Buy this product

Excellent support from sales to installation of a laptop.

Very disappointing experience with Best Buy and Geek Squad. I purchased a laptop on Black Friday, and within a short time it developed a defective touchscreen and serious performance issues. Geek Squad confirmed the device was defective and approved it for replacement. However, when I went to the store, the process took over two hours because the agent (Tony, Eli) did not know how to handle the situation and had to call multiple people for help. In the end, instead of replacing the defective laptop, I was given store credit for the discounted price I originally paid. When I tried to get the same laptop again, I was told I would have to pay the price difference because the current price is much higher. This makes no sense—if a product fails under warranty and is approved for replacement, the customer should not have to pay extra just because the original purchase was on sale. I escalated the issue to corporate, and they simply repeated the policy without offering a fair solution. they wanted me to pay an extra $199 Overall, I canceled my total tech they said they refunded the money but I don't know where this experience shows poor customer service, lack of training, and a warranty process that does not actually protect the customer. I expected much better from Best Buy I will share this bad experience with all the people I know and I will also put it on social media you tube instagram and snapchat and facebook the only person who lost is the consumer they took my laptop with all the data that I saved in this laptop and software that I purchased

[Employee of bestbuy] It’s been so fun to build. Can’t wait to finish it and put in on my shelf

Exactly what I was hoping for. Worked great. No complaints.

Awesome coul not be happier. Works as expected……..

Love the game! I'm happy with the free steelbook Best buy included!

Very light, the fan Doesn’t make noise, perfect for gaming

Great and easy to use! Dim so it doesn’t keep my husband up in bed.

Awesome store always super helpful and know there products best prices