Customer Ratings & Reviews

Christmas Gift was a big hit! Son is enjoying his new tablet.

Awesome products. Would by again. Would tell my friends about it.

Good price and quick pick up. Appreciated they had it in stock.

Easy setup and operation. Everything is perfect, thank you!

So far so good. The refurbished apple ipad is working great. No complaints.

Very nice product. All I wanted within a product.!

Love Best Buy absolutely the best place to shop for electronics !

Very disappointing experience with Best Buy and Geek Squad. I purchased a laptop on Black Friday, and within a short time it developed a defective touchscreen and serious performance issues. Geek Squad confirmed the device was defective and approved it for replacement. However, when I went to the store, the process took over two hours because the agent (Tony, Eli) did not know how to handle the situation and had to call multiple people for help. In the end, instead of replacing the defective laptop, I was given store credit for the discounted price I originally paid. When I tried to get the same laptop again, I was told I would have to pay the price difference because the current price is much higher. This makes no sense—if a product fails under warranty and is approved for replacement, the customer should not have to pay extra just because the original purchase was on sale. I escalated the issue to corporate, and they simply repeated the policy without offering a fair solution. they wanted me to pay an extra $199 Overall, I canceled my total tech they said they refunded the money but I don't know where this experience shows poor customer service, lack of training, and a warranty process that does not actually protect the customer. I expected much better from Best Buy I will share this bad experience with all the people I know and I will also put it on social media you tube instagram and snapchat and facebook the only person who lost is the consumer they took my laptop with all the data that I saved in this laptop and software that I purchased

Works very well. Outstanding performance and great value

Amazing service, people are friendly, wouldn’t go anywhere else!

Great product, shipped in good condition, and shipped fast

Great quality. My daughter loves it. The noise canceling works great.

Love working with Best Buy you guys are great geek squad is wonderful

Absolutely awesome item. Would highly recommend and buy again.

Terrific product, definitely recommended. And Best Buy service team is great

Easy to put together. It is light which makes it easy to use

Awesome. This is a Christmas gift I’m giving!! Great gift for a great price!

I purchased a Bose sound bar and everything is working perfectly

I was sceptical about this product. I gotta say though, it suprised me. I would recommend it. Went heavy snow very well.

It was one of the best things I ever purchased. I’d buy it again