Customer Ratings & Reviews

Great product, shipped in good condition, and shipped fast

Amazing service, people are friendly, wouldn’t go anywhere else!

Great quality. My daughter loves it. The noise canceling works great.

Absolutely awesome item. Would highly recommend and buy again.

Love working with Best Buy you guys are great geek squad is wonderful

Terrific product, definitely recommended. And Best Buy service team is great

I purchased a Bose sound bar and everything is working perfectly

Awesome. This is a Christmas gift I’m giving!! Great gift for a great price!

I was sceptical about this product. I gotta say though, it suprised me. I would recommend it. Went heavy snow very well.

It was one of the best things I ever purchased. I’d buy it again

I like that my merchandise was delivered and was notify.

Good deals and great products at a good price and great financing

love my 3D printer! Can make just about anything and the kids love it

love it easy to use and convenient and suitable for my needa

My wife loves the apple watch 11, performs exactly as she expected

Very disappointing experience with Best Buy and Geek Squad. I purchased a laptop on Black Friday, and within a short time it developed a defective touchscreen and serious performance issues. Geek Squad confirmed the device was defective and approved it for replacement. However, when I went to the store, the process took over two hours because the agent (Tony, Eli) did not know how to handle the situation and had to call multiple people for help. In the end, instead of replacing the defective laptop, I was given store credit for the discounted price I originally paid. When I tried to get the same laptop again, I was told I would have to pay the price difference because the current price is much higher. This makes no sense—if a product fails under warranty and is approved for replacement, the customer should not have to pay extra just because the original purchase was on sale. I escalated the issue to corporate, and they simply repeated the policy without offering a fair solution. they wanted me to pay an extra $199 Overall, I canceled my total tech they said they refunded the money but I don't know where this experience shows poor customer service, lack of training, and a warranty process that does not actually protect the customer. I expected much better from Best Buy I will share this bad experience with all the people I know and I will also put it on social media you tube instagram and snapchat and facebook the only person who lost is the consumer they took my laptop with all the data that I saved in this laptop and software that I purchased

Great , fun for the whole family, fun for all ages.

Love my new laptop. So much quicker and full of features

Nice product so far. Will keep trying it out over t

Easy to hook up. Starts fast. Fun to compute again!