Customer Ratings & Reviews

The best warranty ever! Bought my Gear Fit 2 about 2 yrs ago. My charger just stopped working. Went into my local Best Buy and was treated very professionally and respectfully. Definitely will recommend to family and friends!

I enjoy shopping at this Best Buy Store as the employees are friendly and most helpful as needed. This store is clean, spacious, and offers a wide selection of products. It’s location is very accessible for me in distance from home & the traffic conditions are a breeze.

i bought a Best Buy gift card for someone. my disappointment with the gift cards is that almost all of them are specific to an occasion such as birthday, thank you, holidays, etc... i simply want a generic gift card. i usually have to spend several minutes pawing through them to find one or settle for another.

I went to my local Best Buy on my lunch break looking to purchase a blu ray for a Christmas gift. Upon entering I was immediately greeted and directed to the item I wished to purchase. I stood in line and checked out in total time about 5 minutes. Friendly and efficient experience!

Got a new Samsung Galaxy Note 8. Very happy with the phone and its features. But, most of all we always get our phones at Best Buy. Excellent service, quick activation, and good selection. Plus, the deals they have are always better that what my carrier is offering.

Getting the protection plan saved me when I purchased my new phone. Within a few days of having it the entire screen cracked while I was waiting for my temper glass in the mail. But since I had the protection plan I was able to get a new phone with just a small down payment.

bestbuy mobile stores are always great at guiding and providing efficient service. bought galaxy s8. reliable, gr8 battery life. awesome camera and processor.and they helped me decide product plan and color too.loved the device. always go for bestbuy advice

This phone case is so great, especially for my 9 year old son! It's camo print, and he loves it because he goes hunting a lot with his pawpaw. I like that it has a bright orange rubber lining around the edge so I can see it. Very durable. Otter box is a great brand.

I was impressed with the level of customer service I received to purchase a new phone. I was brand loyal to Samsung Note products. However, due to recent issues with the new products, the Best Buy reps helped me make the best decision to stay within the Samsung family.

normally don't purchase insurance on my phone. However, I was sure about doing so this time. The phone I had before got wet and was beyond repair. So, when the guy asked about apple care, I knew I didn't dare pass. I've not had to use it, but having it gives me peace of mind!

Whenever it’s time to upgrade me and my family’s IPhones we always go to the store .. there’s is never a problem and the staff are always friendly, professional and knowledgeable about the products that I’m looking for... I’ll always come here first

I am not a religious iPhone user, but this is my 4th version and I continue to appreciate the entertainment bells and whistles Apple comes up with. The icing on the cake with this version is an OS I find to be a natural transition from the previous version, and my personal favorite feature - the ability to remove all the useless Apple Apps I don't use.

Im going to keep telling everyone not to buy from BestBuy.com I bought a 1000 dollar camera, and when the wrong item came I was told there is nothing BestBuy can do because it came from a 3rd party dealer. I had no knowledge of this. In order for me to see my purchase i have to go to bestbuy.com. But they will not help with anything..

I really love my new iPhone 7 Plus 128 GB. I am a lifelong Android User so the move was a little scary but with this new phone, it's been amazing. I haven't had a single issue with the phone. It's fast and the huge storage is top notch for sure. Would recommend

Significantly smaller than the original Xbox ONE. Doesn't seem to get as hot as the original either. Not much in the way of an upgrade from XBONE unless you will be utilizing the 4k. The new Battlefield game is amazing as well.

Buy Best has done me so Dirty. With a FICA score of 750 or higher, I dare Best Buy to close my account. No reason, other than when I changed banking institution & moving money from one account to another! I was never late! I am over it! Thanks for showing me the real Best Buy!

The two women in there are great they make you feel welcome and help you as best as they can to get the product you want. I've been going to this store for a couple years now and will continue to go as long as they are there.

Recently purchased a Sony 55 inch 4k TV. Model 900e. This is one of the best pictures I have seen. Very easy, straight forward setup. This TV also streams very well. No buffering or chopping of the video clip.

I needed to replace my cell phone and I chose Best Buy. They are so helpful, explain the features and benefits AND give you a great tutorial on how to use it. I will purchase my next phone from Best Buy!

I needed to purchase a lot of items for my new home and they supported me in scheduling deliveries and made sure I also had the lowest cost! Actually, Amazon and other competitors cost more. Best Buy is back!