Customer Ratings & Reviews

I am not a religious iPhone user, but this is my 4th version and I continue to appreciate the entertainment bells and whistles Apple comes up with. The icing on the cake with this version is an OS I find to be a natural transition from the previous version, and my personal favorite feature - the ability to remove all the useless Apple Apps I don't use.

Have you ever tried to call Best Buy Geek Sqad? If you haven’t, you might just call a wall in your house. The call center automated algorithm has lost all context to “understanding the customer need”. Think of having “loosing all context to reality”. The menu does not allow you to break through to an agent without really completely diagnosing your tech issue. What a waste of money on being a “member” of Best Buy!!

My delivery for today was cancelled. The delivery time was between 3p-7p. I got a call at 715p to say they couldn’t delivery today due to weather. I was at the house from 230p till the call at 715p. A call earlier would have helped. I am not happy. This is the second delivery of the same product. The first delivery the product was damaged. I am very frustrated.

I really love my new iPhone 7 Plus 128 GB. I am a lifelong Android User so the move was a little scary but with this new phone, it's been amazing. I haven't had a single issue with the phone. It's fast and the huge storage is top notch for sure. Would recommend

Significantly smaller than the original Xbox ONE. Doesn't seem to get as hot as the original either. Not much in the way of an upgrade from XBONE unless you will be utilizing the 4k. The new Battlefield game is amazing as well.

The two women in there are great they make you feel welcome and help you as best as they can to get the product you want. I've been going to this store for a couple years now and will continue to go as long as they are there.

Recently purchased a Sony 55 inch 4k TV. Model 900e. This is one of the best pictures I have seen. Very easy, straight forward setup. This TV also streams very well. No buffering or chopping of the video clip.

I needed to replace my cell phone and I chose Best Buy. They are so helpful, explain the features and benefits AND give you a great tutorial on how to use it. I will purchase my next phone from Best Buy!

I needed to purchase a lot of items for my new home and they supported me in scheduling deliveries and made sure I also had the lowest cost! Actually, Amazon and other competitors cost more. Best Buy is back!

i use my tablet quite often when i travel and i love knowing that it is protected by insurance should the unthinkable happen and it is damaged . i know that the repairs will be covered. great peace of mind for me.

My 60” Sharp Tv was the Best investment I made. The colors are Amazing and had No problems. My guest always say what amazing sharpness and the colors are Excellent. I truelly recomend a Sharp Tv purchase!!

I purchased my new Galaxy S8 from Best Buy and got the 2 year protection plan by Geek Squad. I would highly recommend this as it's only about $8 a month for complete protection. Geek squad is excellent!

This system sounds perfect for CDs, smart tv, DVD and even the radio. Very happy I went to Best Buy and the sales person knew understood what I wanted and guided me correctly but, they always have.

If you are any Apple products, AppleCare is a MUST. I dropped my phone & my screen cracked for the first time in nearly 10 years with AppleCare I only had to pay 29.00 including tax to get it fixed!

The price is reasonable compared to other phone service plan I've had the protection plan for years and this year I needed it twice. One time, I lost the phone and the other for a repair.

I think my best buy is great because it helps you keep tabs on all the purchases you make as well as learn about the product and the purchase details if you ever need to go back for reference.

Went to look for a tv for the spare room.With many tv's to choose from, decided on the Samsung 32"UHD 4K tv, "wow"what awesome picture.The Best thing is purchased for $229...Thanks "BEST BUY"!!!

As a Contractor I usually do not carry my cell phone while working in ceilings/basements but, having watch on my wrist I do not miss calls or text and in case of emergency I am still able to get help

I don't have any issues with Microsoft Office loading closing and using its features, etc. One draw back is subscription annually. I think $70 a year is a bit high in price. Best Buy made renewing very easy & quickly, a great time saver especially for busy working people.

Best Buy’s employees customer service has been wonderful each and every time I shop in store. Always someone asking if you need help, always knowledgeable and willing to make suggestions.