Customer Ratings & Reviews

When it comes to covering your IPhone investment you can't go wrong with Apple care. Why use a third party insurance when you can get it right from the manufacturing company.

I'm glad we got our 65' LG TV ! We are enjoying it. Plays good. The boys play their video games on it. Has an AWESOME picture. Looks like we are at the movie theater.

We upgraded my son computer with the 3rd world's best graphics card. Now my son is really gaming without any glites in his games while competeing with other gamers online.

I always Buy Geek Squad on everything it's nice that if you have buyer's remorse you can change your mind but I typically keep it because I have small children.

I recommend this product not because it’s over the top or state of the art but because it does what it’s supposed to and gets the job done. Plain and simple

I was so happy with ease at which I was able to purchase this keeps in line with how easy everything is so I can have less complication in my life with Best Buy

My husband and I both decided to try out Geeo Squad protection for our Google Pixel cellphones, however, when my phone was water damaged and I needed the screen replaced they didn't even try to help me. They didn't open the phone to check it, nor attempt to diagnose it. They also had NO replacements in stock. No local Best Buy did either! So their solution was for me to either pick an LG G6 or an iPhone. Obviously this is not a great solution considering that if I had wanted either of those devices I would have originally gotten one, but I chose the Pixel and wanted MY phone fixed if possible. Geek Squad blamed their lack of inventory on Google, but we called Google and they said they had plenty in stock and that if Best Buy wanted to replenish their stock they easily could. So I went to IBreakiFix and got my phone fixed and had it back by the next day. So we called Geek Squad for a refund on our insurance because we paid for a service they failed to provide, and they wouldn't even honor that! We had to fight with them for hours and speak to MANY customer service reps only to be told they couldn't help us, assured us the store could. When we got to the store, guess what they said? Call customer care. Complete waste of time, gas, stress, energy, etc. Would not recommend Geek Squad at all.

Best picture we could ask for, colors are super vivid even from the side. Store personnel super helpful. Took an hour to mount the bracket but 5 min for the smart TV

I always renew the Geek Squad Protection. They always are there when ever a problem occurs. I have total confidence in Geek Squad employees to fix my devices correctly.

Price match is a scam. Best Buy does not honor matching its own price drops. Take your business elsewhere.

I have had good luck with HP printer ink refills like 60XL. The XL version lasts longer so you don't have to go through the scan & calibrate procedure so often

I love Apple products. I was forced to switch when I changed carriers. I was miserable until I was able to switch back. Apple Care is a must have with any Apple product.

Apple care is worth every penny for a peace of mind. No matter what happens or what life throws at your devices it is covered! Great system with great customer service!!

The services by the representatives are welcoming. I was greeted, asked if I need help, assured me to call any representative for further assistance if I need any.

Best customer service I've received in a long time. The young man knew exactly where the phone case I was looking for was and made sure I got it for the lowest price!

I've always used Apple products, so I know what to expect with their devices. This was no different but of course there were some new features that I did enjoy.

In my opinion this a great "Value for Money”. They offer excellent “Support”. The item is very “Effective" at achieving its usefulness. Easy to use and practical.

My wirelessJBL. speakers have a quality that surpasses my Bose system. These speakers have an excellent and long lasting battery life. Even charging is a breeze

Product is excellent worth every penny. I've been searching for an item that fits the criteria I need for multiple applications and this is clearly the right choice.

Great store to come into! Very friendly people. Even though the movie selection isn’t that big, I can always have my items sent there so I can pick them up.