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Customer Ratings & Reviews

Model:
MY BEST BU
SKU:
6094086

Customer reviews

Rating 4.7 out of 5 stars with 2240 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,240 reviews
  • Rated 1 out of 5 stars

    Bad Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy schedules a speaker installation five sets at 7 o’clock at night. Their customer service for installation purposes SUCKS. .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website could not allow me to make an appointment for repair service for our dishwasher. I got a “try again” error message. 3 tries later still the same message.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot Virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had issues with Webroot and the Geek Squad has no knowledge of how to fix it. Spent hours with them and they wrote me off. Best Buy is not standing behind their product that they sold to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the warranty….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hicense television I bought less than four years ago already crapped out I didn’t have the extended warranty so I guess it’s my fault? Also, the Roku sound bar also crapped out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete fraud, 28% interst rate. Can't cancel my account online, and I can't get a hold of anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo Card !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gift card in November that wont work. I have been going back and forth with best buy , gift card, Nintendo same run around. and no refund yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong items

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a switch 2 got 2 HDMI cables and was promised the system the next day , been 3 days and still waiting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bobsweep vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with this trying to give it a chance but it has not done a good job of covering my whole floor and continues to take a long time to find its way back to is I docking station.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy order XXXXXXXX17162

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2026 0217. Purchase an apple Mac mini from Best Buy. Item never shipped. send me to another store to pick up but no stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a Samsung TV just over an hour ago, and in the way home, the order was canceled. Beyond frustrating!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No knowledge of what you want

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea what product you want me to review. Be a good idea to let me know.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Advised to purchase a Samsung cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked to other tech supporters and was advised that the device manufacturer provides the highest quality and longest lasting cables for their equipment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Semi handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is small n nice and compact but only drawback is that I have to have the USB cord to use it which I usually have at home

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate my new NULL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate my NULL. I think they asked me to review the returned dishwasher

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    expensive for what it covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told if I have any problem with my phone,it would be covered. I have a cracked screen. I was then told it is covered, but I have to pay a $200 dollar deductible to get it fixed. For that amount, I could buy a new unlocked phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is supposed to be for some candy i bought? Best Buy should really update its in-store purchase section

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get confirtsbke fit in ears. returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Funny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is this? No product listed.great work people.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Happy with the customer service representative’s. I would’ve rather went to Apple store because their representatives of more helpful and friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap crap garbage crap garbage garbage crap garbage

    No, I would not recommend this to a friend