Customer Ratings & Reviews
- Model:
- AHCT10KG
- SKU:
- 6402529
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Adventure H2O Turbo 10,050 mAh Portable Charger's long battery life and durability. Many appreciate its compact size, convenient USB capabilities, and waterproof design. However, some customers find the charger somewhat heavy and pricey. A few also noted concerns about the clip's durability.
This summary was generated by AI based on customer reviews.
DO NOT BUY THE MYCHARGE ADVENTURE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MyCharge Adventure lasted 3 months then stopped charging. Customer service is terrible, its all zendesk AI. They ask yo the same questions over and over with no resolutions. You proved receipts and pics then you get another email asking to to charge the unit . They are a joke DO NOT BUY THIS ITEM
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
Thank You for contacting myCharge Customer Support. I am sorry to hear about the issue you had with your device, we'd like to assist you in resolving this issue. Please contact us by phone or email for assistance.
myCharge Service Center
Telephone: (888)251-2026
Hours: 8:30-7pm (ET) Monday- Friday
Email: cservice@mycharge.com
Thanks,
Charging Specialist
myCharge Customer Service
- Pros mentioned:Battery life
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love how I can keep charging my phone and not have to worry.
I would recommend this to a friend Missing piece from the box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says its supposed to have a wire to plug into the charger but its missing from the box.
No, I would not recommend this to a friend- Pros mentioned:Battery life
BUENA INVERSION
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CARGA DOS VECES EL CELL SOLIDO BUENA ESTRUCTURA SUPER RECOMENDADO
I would recommend this to a friend Dead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so 50 words min um ya dua will not charge won’t hold a charge not much to say
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Why!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bank because the advertising promised lots of charging hours. I chose this one over a wireless one because I wanted the extra charging power. It only lasts one charge before I have to recharge the bank.
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Adventure bummer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is water proof, dirt proof and shock proof which are good elements to have built in a protable charger cool. when I charged it the first time it was easy but the sexond time it didnt charge at all bummer.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear! Please go to myCharge.com > file a support ticket and let them know the problem. Please include a PDF of your Best Buy receipt and they will troubleshoot or replace the device under warranty!
Charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to return under 1 year warranty unable to charge.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
Sorry to hear that you had trouble with your device. We do hope your replacement is working better than ever. If you have any other issues feel free to give Customer Support a call at 888-251-2026.
Thank you
myCharge Customer Support.
Traveler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the C cable is not working but the rest of the ports work just fine. Might return.
No, I would not recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly okay. Price matches the value of service it gives.
I would recommend this to a friendnot real good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish i could say something good about it i really do. i reaslly want to write a good review about at least 1 item that i have purchased through BEST buy. because really the track record stinks.! this work 1 time. since then it wont charge or hold a charge at all.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Battery life does not last long
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges one device then battery to charger doesn’t last
No, I would not recommend this to a friendDo not buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these for a trip. Tried it when i got home and it charged my phone well. Plugged it in to recharge the battery pack and it would not recharge. Tried trouble shooting it and still would not charge. I exchanged it at Best Buy, got it home and the exact same thing happened. I would NOT recommend this to anyone. Especially after reading these other reviews. Seems they have a quality issue. I ended up buying a different brand altogether.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Not as good as the old one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of these chargers for 3 years before it finally wore out and was always good for several charges. This new one just doesnt have the staying power and endurance. Very disappointing
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but only a few times. We used this specifically for river trips and it quit after about 10 charges.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not turn on. Returned to the store for a refu d
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
What good is durable if it doesn’t work?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely used this until a recent trip. Made sure I had a full charge. Second day into the trip, the ports no longer work. I can charge the battery up, but the outgoing ports don’t work. Find something more reliable.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. For assistance with tech support and warranty claims please fill out the below ticket.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Horrible Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product lasted just over a year. It was a great charger and was one o my favorite go-to's for charging on the go. That is until it decided to stop charging and is now a useless paperweight.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Ugh, boo!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after 30 days. I was in Vietnam so I wasn’t able to return it or exchange it in time, so I just threw it away. Super annoying to spend a decent amount of change just to have it break like this.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Stops working after few hours of use time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 days in and it wont work...It worked for a few hours on my first use when I had it for 2 days then suddenly it stops working and still doesnt work. I plugged it into an outlet, car, usb, nothing. Not worth the purchase and will return when I come back home
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new.