Customer Ratings & Reviews
- Model:
- AHCT10KG
- SKU:
- 6402529
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Adventure H2O Turbo 10,050 mAh Portable Charger's long battery life and durability. Many appreciate its compact size, convenient USB capabilities, and waterproof design. However, some customers find the charger somewhat heavy and pricey. A few also noted concerns about the clip's durability.
This summary was generated by AI based on customer reviews.
Shiiit item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not working at all. I am overseas right now and I thought this portable charger would help me to keep my battery charged but it’s sucks
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner. Support Ticket: http://support.mycharge.com/hc/en-us/requests/new. Thanks, myCharge Customer Support
Didn't last as long as I'd hoped.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in January 2021 and today May 27th it gave out. Does not turn on or charge. It's totally dead. For the price I paid. I would have thought it would've lasted longer. I took good care of it and just like that its dead.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Won't charge up on first charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and used it once, tried to charge it for the first time and it would not charge at all. Tried all kind of plugs and cords. Contacted myCharge and am still waiting for response from warranty team for replacement.
No, I would not recommend this to a friendDO not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is awful. It didn't hold a charge or charge quickly. 3 weeks after it was too late to return, it just stopped working. I plug it it all night and it has zero juice
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Overheating replacement keep device for return.
Please note, that it will be necessary to send back your defective unit, you will be receiving a return box in the mail.
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The carabiner broke out he first day of use , I get a new metal to replace the broken one
No, I would not recommend this to a friendGarbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine was garbage. Stopped working after a week. I work alot so when i was able to return it they said it was passed rhe 15 days. Wouldnt do anything for me.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry that yo are having an issue with your device. We would love to assist you further with this issue please be advised that we have one year warranty from the day of purchase. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
fast charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger will not recharge after recharging my cell phone once.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new.
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does exactly what it states in the description!
I would recommend this to a friendPoor portable charger
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger only lasted me for month and stopped working :(
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Thank you for reaching out. We are sorry that you have had a negative experience with your device. Please reach out to our Technical Customer Service Team at 1-888-251-2026. They will assist you in troubleshooting, and if they are unable to resolve or a warranty is needed, they will help you file the claim.
myCharge-
Doesn't last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sucks bought it in July. Worked for awhile but not anymore. To late to return it.
No, I would not recommend this to a friendMy Charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase open box item not sure if it was defective, but this would only charge my phone half way and it was out of power. will try to buy a new one and see if that is any better
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear about your experience, please work with Best Buy to determine if it was an open box problem - I hope they will refund you fully if so.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working or anything after couple of uses.. disappointed
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello ,
Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
I wouldn’t buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it zero if I could. I used it once and then went to recharge it but it wouldn’t charge. Go with another option.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt to the request for quicker service: https://support.mycharge.com/hc/en-us/requests/new.
Not recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging 5 months after purchase. Would not purchase again.
No, I would not recommend this to a friendNOT A GOOD CHARGER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was dead in less than an hour charging my phone. I am returning.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Doesn’t charge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it about 5 times over a 3 month period and it no longer charges itself it just gets hot when plugged in and nothing happens
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out so we can troubleshoot or replace your device under warranty: https://support.mycharge.com/hc/en-us/requests/new. Thanks!
Did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened and it never turned on tried charging with different chargers a regular 2.1 amp and a 3.0 fast charger but no charge build up or lights came on.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear you're not satisfied! Please do not hesitate to reach out to our customer service team as we stand behind our products and will troubleshoot or replace them under our warranty policy if necessary!
Please don’t waste money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work, no cords came with it to charge. Horrendous product.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after a couple uses, so it’s not my favorite. The few times I did get to use it, it was nice.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Not worth it for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months of the purchase the device stopped working. I sincerely don’t recommend this item don’t waste your money and time.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this! That certainly shouldn't happen and is frustrating. Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt to the request for quicker service: https://support.mycharge.com/hc/en-us/requests/new.