Customer Ratings & Reviews
- Model:
- AHCT10KG
- SKU:
- 6402529
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Adventure H2O Turbo 10,050 mAh Portable Charger's long battery life and durability. Many appreciate its compact size, convenient USB capabilities, and waterproof design. However, some customers find the charger somewhat heavy and pricey. A few also noted concerns about the clip's durability.
This summary was generated by AI based on customer reviews.
Portable charger.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work at all, was out of town for a month the reason why i bought it. and missed a return date waste of money.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new.
Where is it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where is it? I am not able to review an item that you haven’t sent to me. Maybe you can look into the status of my order and get back to me with an approximate delivery date?
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Please reach out to Best Buy directly as they are responsible for shipping your charger - we apologize for this experience!
DONT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk don’t buy had it for 2 weeks kept it in my work cooler and it’s fried
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Don't waste your money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged twice, then stopped working. Absolutely awful.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Not good for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product after 1 month this product doesn't work anymore.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear you're not satisfied! Please do not hesitate to reach out to our customer service team as we stand behind our products and will troubleshoot or replace them under our warranty policy if necessary!
Failure
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use while backpacking. Only worked twice. 10/10 would not recommend!
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt to the request for quicker service: https://support.mycharge.com/hc/en-us/requests/new.
Waste
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer works didn’t last more than 20 uses. Waste of money
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Overheating replacement keep device for return.
Please note, that it will be necessary to send back your defective unit, you will be receiving a return box in the mail.
Does not last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stopped charging after three months not worth the money
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Overheating replacement keep device for return.
Please note, that it will be necessary to send back your defective unit, you will be receiving a return box in the mail.
Portable charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt get fully charged& doesnt remain charged long enough
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working in less than 3 weeks.very disappointing
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new.
- Pros mentioned:Durability
Ive had for many years now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this portable charger for several years now. It still works good. It has saved me many times. It charges a bit slow but that doesnt bother me. Im in construction and need a durable product and thos has held up in pretty rough conditions.
I would recommend this to a friend - Pros mentioned:Battery life
Works very well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it to charge my phone during an all day event that I volunteered in. And it worked very well. Was able to get a full charge for my phone and for other people.
I would recommend this to a friend - Pros mentioned:Charging speed
Good Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charge for iPhone and Surface Pro. For the price, I feel it should bank more power but I was limited to what was in stock at the time.
I would recommend this to a friend - Pros mentioned:Charging speed
Great Battery!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best charger I've ever had.. charges quickly and powerful! Best product for sure!
I would recommend this to a friend - Cons mentioned:Weight
cheap material
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ivy had these for a few, and its awful how heavy & bulky it is, they also aren't durable, the rubber part fell off & around the edges it also came off, this thing is so cheaply made since it couldn't even last meanwhile its advertised to be durable. fake claim and over priced for what its worth. my main issue with them is how bulky and heavy it is for just a few charges by now they should have more compact & lighter ones for a lot of charge.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear you're not satisfied! Please do not hesitate to reach out to our customer service team as we stand behind our products and will troubleshoot or replace them under our warranty policy if necessary!
terrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.non existent customer service, will not honor warranty. They just stop responding and don't care
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
I'm sorry to hear about the issue with your device, please contact support for assistance.
https://support.mycharge.com/hc/en-us/requests/new