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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 445 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the Adventure H2O Turbo 20,100 mAh Portable Charger's long battery life and durability, citing its performance in various conditions, including hiking and camping. Many appreciate its water resistance and waterproof capabilities, finding it ideal for outdoor use. However, some customers find the charger somewhat large and heavy, and wish it had more USB ports. A few also mention that the price point could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 20 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    MyCharge Adventure Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel all over the world and I need to stay charged to reach friends, family and to conduct work projects. This charger, that I’m using as we speak, keeps me from having to worry about that happening as I don’t always have an adapter to use in foreign countries. You could argue it’s a little bulky but it isn’t for sitting on a desk or sliding in a carry-on bag. To be fair, if you’re like me and have cargo pockets in all your pants, it fits great on the go as well. Lastly, it’s a good value and that’s something I appreciate as I don’t like to carelessly throw my money away.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great External battery charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger. Charges my devices and my phone, super fast and its very very strong resistance to dust and heat The only con is that its bulky and long so it’s much more difficult to carry in pockets and sticks out as a result.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size, Usb ports, Weight

    Rated 4 out of 5 stars

    Powerful and long lasting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery is great. I can charge my device several times over before I have to recharge it. The attached carabiner is handy to hook onto bags and backpacks. The only negatives are that it is a little big; it’s heavy and only has one regular USB outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great charger - highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger. Holds charge really and very reliable. Previously had the smaller one and I could close to two full charges for my iPhone 12. This one charges my iPad Pro from <10% to full no problem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Bulky, but great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this powerbank. Its a little bulky, but i dont have to charge it after one use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow excellent charger that restores battery life fast and not as bulky as other chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick charging only took about 10 minutes to charge my phone 35%, it lasts forever and I could get 2 full charges out of it. It is pretty big and heavy but I kept it in a backpack during vacation so it did not bother me much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Portable Charger for that Vacation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, very durable, nice holder to keep handing when traveling around. Only bad thing I can say is its very big and heavy. But if you are out and about it's a great item to have to charge all those portable devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best charger ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is the best one I’ve ever owned. Charges fast though a little bulky to personally carry around it’s still good to keep at a stationary area for charging and charges in half the time as any other charger I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and bulky but lasts a long time. Its great for deployment or long travels in and around the city

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Big Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to recharge and power my stuff on the plane to Europe and at airports. it was easy to use and provided plenty of power. The carabiner was a good idea but it broke early on (i didn't abuse it). The battery is a bit lsrge but that is why i got it and i never had to worry about running out. it charged in Europe with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges pretty quick, and charges my phone fast too, not too big. A little expensive

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 2 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and too big, fast charge doesnt work correctly

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello,

      Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner.

      Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.

      Any reply to this email will not further the warranty or tech support process and will not have a reply.

      Thanks,
      myCharge Customer Support MainA

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    AVOID THIS EXPENSIVE PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good portable charger to power my phone as I do field work in remote places as a geologist. This thing is the worst charger I think I have EVER used. Fully charged could barely keep my phone from losing power, let alone actually charge it (unless I left my phone off and let it charge ALL DAY). Other students I was with spent 1/3 of the price on other battery chargers and they were significantly better. Also, its bulky which I figured was for durability, but the carabiner ripped the rubber cover after very light use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great abttery, the best that i have found

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its huge and big; but if its what you looking for its worth it; i mean 20,000 mAh and have usb c for in and out

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Worth the money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's a tad bulky it's hands down the best portable charger I've ever used.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too big and too heavy to carry in a pocket. And need a carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Rate charger and fast will recommend everybody a l

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rate charger and fast will recommend everybody a little bit big but great

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works well but not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did the job but was so bulky it didn't suit my purposes so I ended up returning it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Very goos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid portable charger a bit big but it gets the job done

    I would recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Thank you for your feedback! We appreciate our customers and strive to provide useful quality solutions for your charging needs.
      Thank you for being a loyal customer.
      - The myCharge Customer Service Team MainA