Customer Ratings & Reviews
- Model:
- AHCT20KG
- |
- SKU:
- 6402522
Customer reviews
Rating 4.4 out of 5 stars with 445 reviews
(445 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Adventure H2O Turbo 20,100 mAh Portable Charger's long battery life and durability, citing its performance in various conditions, including hiking and camping. Many appreciate its water resistance and waterproof capabilities, finding it ideal for outdoor use. However, some customers find the charger somewhat large and heavy, and wish it had more USB ports. A few also mention that the price point could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
GARBAGE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't give zero stars....it charges up after a few hours then fully loses its charge after a few hours of sitting unused COMPLETE GARBAGE
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I am sorry that you have had a bad experience with your device please reach out to us at http://support.mycharge.com/hc/en-us/requests/new. to open a warranty claim.
Rated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a camping trip to charge small devices.
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i enjoy having this. i keep it in my work bag. yay
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great values working perfectly
I would recommend this to a friendRated 5 out of 5 stars
Portable Power Bank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this prior to the last hurricane. Worked great!
I would recommend this to a friendRated 5 out of 5 stars
Buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Does everything is supposed to do.
I would recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked for one full charge and then failed to charge again.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
Rated 1 out of 5 stars
Will not stay charged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a week. Charged 2 times. Dead when I go to use it. Do not buy
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Rated 1 out of 5 stars
Quick charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work!! Won't stay charged and now just sitting in a drawer has exploded
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.https://support.mycharge.com/hc/en-us/requests/new-The myCharge Customer Service Team
Rated 3 out of 5 stars
Not sure so far not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I charge it then when I need it It has lost power I hope it works need it badly to run
No, I would not recommend this to a friendRated 2 out of 5 stars
Low life quality!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it lasted but it DOES NOT last long. I bought it for my husband six months ago and it already gave out. His sister bought it too because she really liked his and hers died a week prior to ours.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Rated 1 out of 5 stars
Misleading advertising.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst power bank I ever owned. 20k mah should last a lot longer. It list itself as waterproof but that only if it’s not in use and the seals are closed. What good if it’s only waterproof when you’re not using it !. One day at the beach and water splashed it lightly as in it didn’t get submerged at all. That same night it wouldn’t charger when plugged in. Don’t fall for the misleading advertising. This isn’t any more rugged than other power banks.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Rated 2 out of 5 stars
Not charging
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after the 2nd time we used it. It won’t charge and only stays on the first light.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Rated 2 out of 5 stars
Low quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for the first few months. Now it has issues charging other devices. The charging port isn't as tight as it used to be.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new.
Rated 2 out of 5 stars
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have to explain myself. Product is not good. Expected more for that price
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Rated 1 out of 5 stars
Died after five charges
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for five charges of iPhones and died. Fortunately I had an Anker charger as well, or I would have been without a charger during a camping trip. I kept the battery in a dry bag (just like the Anker battery) and there was no moisture damage. By the time the battery stopped working, it was past the return date.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out so we can troubleshoot or replace your device under warranty: https://support.mycharge.com/hc/en-us/requests/new. Thanks!
Rated 1 out of 5 stars
Broke in three weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even give this thing one star. It broke in three weeks while I am traveling. It’s now outside Best Buy’s return window and now I am stuck with a paper weight. So disappointed at this Chinese made junk power bank.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Rated 2 out of 5 stars
Don’t buy this one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work after only 6 months of use. Hopefully, I can return/exchange it.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
- Cons mentioned:Weight
Rated 1 out of 5 stars
Enormous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it because it's too heavy and bulky and it didn't come with a case.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .It is meant to pack a lot of power to keep your device(s) charged multiple times! Sorry it didn't work for you :)
Rated 2 out of 5 stars
Great charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great charger. It's way better than my last one.
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team




