Customer Ratings & Reviews
- Model:
- AHCT20KG
- SKU:
- 6402522
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Adventure H2O Turbo 20,100 mAh Portable Charger's long battery life and durability, citing its performance in various conditions, including hiking and camping. Many appreciate its water resistance and waterproof capabilities, finding it ideal for outdoor use. However, some customers find the charger somewhat large and heavy, and wish it had more USB ports. A few also mention that the price point could be improved.
This summary was generated by AI based on customer reviews.
Unit turns itself off while charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit keeps turning off while I try and charge.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. It is not effective and it just lasted 2 weeks and then it died.
No, I would not recommend this to a friendBattery Pak
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a gift to my son in law and quit working in 10 months.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out so we can troubleshoot or replace your device under warranty: https://support.mycharge.com/hc/en-us/requests/new. Thanks!
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 11/30/21 .. stopped working 12/30/22 .. Does not take a charge and will not turn on .. worst purchase ever.. I would give NO STARS if it were possible..
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
Portable Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger to help charge my HP Elite book x360. It doesn’t have enough charge, even though the associate that took me to this item assured me it would be the right product
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're so sorry to hear this! We will reach out to Best Buy to communicate to their employees about what products this charger is compatible with. We understand your frustration!
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, complete junk! I had to return it. On the third time I used to charge my iPhone the charger became extremely hot and would not charge anything or recharge itself.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear! In the future, feel free to reach out to our customer service team we pride ourselves in making our customers happy.
Fantastic for a Few Weeks, Then Died
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked very well for a few weeks, and then died. Will not re-charge at all. Of course this occurred just after the return period.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
MyCharge won't stand behind their product :(
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6-8 times. Just outside of warranty period. Customer Support was like "see ya, wouldn't want to be ya!" :(
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Bad quality and stop working in less than 60 days
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months after buying it. It stop working and doesn’t charge. Try to contact manufacturer and didn’t resolved the issue and customer service was horrible.
No, I would not recommend this to a friendMags
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month and not working that why you have to take insurance on all items you buy from bestbuy
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
The myCharge Customer Service Team
Not reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t charge after the first use. Best Buy refunded my money without any issue.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! In the future, please reach out so we can troubleshoot or replace your device under warranty: https://support.mycharge.com/hc/en-us/requests/new. Thanks!
charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working a week after return period. You will waste your money on this product
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt to the request for quicker service: https://support.mycharge.com/hc/en-us/requests/new.
Smoking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in my phone to charge, and it started smoking after 2 minutes. Not exactly a great experience
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Please reach out to our customer service team via: https://support.mycharge.com/hc/en-us/requests/new.
The battery depreciates so fast! won't recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery depreciates so fast! won't recommend...!
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Terrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4-5 uses and they won’t send me another.
No, I would not recommend this to a friend- Pros mentioned:Battery life
charge it up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great just as expected. holds charge for a long time. great product
I would recommend this to a friend - Pros mentioned:Charging speed
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges our phones and tablets fast and small and discreet
I would recommend this to a friend Hope it don’t explode or burn up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found out that they have a recall so shop with caution my model wasn’t on the recall list so that was great and it’s one of my favorite things
No, I would not recommend this to a friendGood, but ..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok… I thought I really liked this item BUT with the 2nd use the clip literally BROKE off.. not a big deal.. ALSO.. can nearly fully charge my iPhone ..but when it’s done charging my one item, there is no power left and this claims to have at least 2 charges when full . Has been doing it the entire time I’ve had it , being this expensive it should do a little more than one charge, phone was also brand new at purchase as well so no battery issue with that, ANOTHER THING.. When I plug this into my wall it knocks my iHome signal off completely !! I have no idea why but definitely a defect !!!! Both are C.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Charging speed
Great item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. It offers a fast charge and is long lasting.
I would recommend this to a friend