Customer Ratings & Reviews
- Model:
- AHCT20KG
- SKU:
- 6402522
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Adventure H2O Turbo 20,100 mAh Portable Charger's long battery life and durability, citing its performance in various conditions, including hiking and camping. Many appreciate its water resistance and waterproof capabilities, finding it ideal for outdoor use. However, some customers find the charger somewhat large and heavy, and wish it had more USB ports. A few also mention that the price point could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Durability
WARNING! FIRE HAZARD!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this product did perform it's function and lasted me many years today I had the unfortunate luck of traveling with it. On my way to the the airport this morning it spontaneously combusted in my carry on bag. And destroyed everything in my bag. It had a full charge but was not plugged into anything. I would not recommend anyone use this product.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.https://support.mycharge.com/hc/en-us/requests/new-The myCharge Customer Service Team
- Pros mentioned:Battery life
Great Battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this battery. Got it about a year ago and still working great.
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .Thank you for your feedback! We appreciate our customers and strive to provide useful quality solutions for your charging needs.
Thank you for being a loyal customer.
- The myCharge Customer Service Team
Absolute DOG! Do Not Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was our 2nd try at this utter piece of crap! The first one stopped working after 2-3 charges. No lights, no power, NOTHING! After working with the MyCharge customer service team, we returned it and received a new replacement under warranty. After 5 days and one recharge, the second one is now as dead as a doornail. Really, if you need any semblance of dependability, please look elsewhere!
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Al
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made in China only lasted 1 year there customer service is awful they didn’t want to replace it
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.https://support.mycharge.com/hc/en-us/requests/new-The myCharge Customer Service Team
Power bank smoking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine a week ago, just today it started to smoke, I hope it doesn't explode, I'll return it tomorrow.
No, I would not recommend this to a friend