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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 445 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Adventure H2O Turbo 20,100 mAh Portable Charger's long battery life and durability, citing its performance in various conditions, including hiking and camping. Many appreciate its water resistance and waterproof capabilities, finding it ideal for outdoor use. However, some customers find the charger somewhat large and heavy, and wish it had more USB ports. A few also mention that the price point could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and bulky but lasts a long time. Its great for deployment or long travels in and around the city

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy. Battery died less than a year.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died less than a year, but they gave me a free replacement under warranty, so keep your receipt!! When it did work, it worked well but it's heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    not so turbo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i immediately charged my charger to full 4 green lights. I didn't use it for a few days, but when I did, I had a hard time inserting the usb into my phone. It took several trys to finally get the lightening bolt. It charged in a couple of hours. I used it again 2 days later and it wouldn't even light up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable Charger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has not failed me , yet. I said yet because most of these types of products don't really last. But so far it's been working ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked Perfectly until it Didnt

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back here for solutions but nothing. I’ve had this almost 2 years and it just stopped charging out of nowhere. Maybe thats all it lasts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once you have a proper cord that fits. The cord that came with it was so loose that it wouldn't charge.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Fun while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about getting this portable because my first one was amazingggggg but my sister lost it haha.. so I went to buy this bad boy.. Unfortunately it lasted me about a month and for some odd reason never turned back on at all.. no indication of life or anything.. but that thing charged super fast when it was working.. it was a life saver

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable Charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable charger is great but the cord to charge it is very hard to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good while it laster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger broke after 4 months of use but was great while it worked, warranty gave me a replacement very quickly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    power pack

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portable Charger has been sufficient for its purpose. My only concern is a little heavier than others I have had

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    We can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but there are way better, cheaper options out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For supposedly being outdoors rugged it states it’s not to be left out in the sun but that’s the whole part of it being tough and rugged being in the sun and think I should come with a carrying case or something to heavey

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For Promotions & Information For Future Buyers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. It broke half a year In but currently getting it replaced. Not a bad charger but expected more. Regardless it’s a good charger but tbh it not really worth dang near $100.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Thank you for your feedback. We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
      https://support.mycharge.com/hc/en-us/requests/new
      -The myCharge Customer Service Team MainA

  • Rated 3 out of 5 stars

    Not sure so far not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I charge it then when I need it It has lost power I hope it works need it badly to run

    No, I would not recommend this to a friend