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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1252 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Adventure Plus 6,700 mAh Portable Charger's long battery life and durable design. Many appreciate its convenient size and weight, along with the useful USB ports. While some users mentioned heat concerns and a desire for an included charging cord, the positive feedback on battery life and durability outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,252 reviews
  • Rated 1 out of 5 stars

    Not good for ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this for my Galaxy J7 and also my iPad, didn't work for either item. Maybe you'll find better luck.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We're sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace. Include a PDF of your Best Buy receipt: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    Item not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I still had the box I would return this item, no good, won’t charge my phone. It’s going into garbage.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Please reach out to our customer service team so that they can troubleshoot your portable phone charger and replace under our warranty policy if troubleshooting is not possible. myCharge customer service: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    Runs down fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on taking this back to the store. It runs down fast. One more thing to make sure is charged up. No thanks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother’s birthday and it stopped providing a charge after a month. Not worth buying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it because it would not charge and I got another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died on me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power went dead had to return it. Didn't want to take another chance on it.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We're sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace. Include a PDF of your Best Buy receipt: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    This one sucked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes see my other reviews this one didn’t work out. Broke way to early

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We're sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace. Include a PDF of your Best Buy receipt: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    Didn’t hold charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through two of these in 3 weeks. Either defective or just not that great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worse portable charger. It doesn't work and never has.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      If you're having trouble with your charger, please reach out to us! We're happy to troubleshoot your myCharge and replace under our warranty if necessary. myCharge Customer Service: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible. Does not work as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product only charged phone 1 and a half times from about 20 percent on the phone. Was hoping for more from the price.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.

      https://support.mycharge.com/hc/en-us/requests/new

      -The myCharge Customer Service Team MainA

  • Rated 1 out of 5 stars

    One time temporary buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well in the first month. Have had it for over an year now and it definitely does not seem like it can charge one full iPhone 8.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Sorry to hear that! Please reach out to our customer service team myCharge.com > contact support (bottom of the page) and we can help troubleshoot the situation. We stand behind our products 100%! MainA

  • Rated 2 out of 5 stars

    Didn’t get what I was expecting..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this will be returned as it doesn’t “easily” fit the 13 pro for charging. Nice rugged charging pack just not for me.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
      https://support.mycharge.com/hc/en-us/requests/new
      -The myCharge Customer Service Team MainA

  • Rated 1 out of 5 stars

    Not a favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer Apple. Not easy to use. No direction. Cord too short

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't really work. I try to charge it but it doesn't charge. Only used it once before this happened

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Sorry to hear you're not satisfied! Please do not hesitate to reach out to our customer service team as we stand behind our products and will troubleshoot or replace them under our warranty policy if necessary! MainA

  • Rated 2 out of 5 stars

    Worked well at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about this charger but it only lasted about a month before it no longer worked.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Sorry to hear that! Please reach out to our customer service team myCharge.com > contact support (bottom of the page) and we can help troubleshoot the situation. We stand behind our products 100%! MainA

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    The best portable charger ever created

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I brought an (MyCharge Adventure) I'll say the end of 22 or beginning of 23, yes I used it a couple of times to charge my phone, which was on 100% very quick but than one my little brother needed to borrow it so of course I said sure because he's really my son I swear my mom dukes had him just for me lol (it's a jk but I honestly raised him since birth) but I got to thinking he never gave it back yes I know I'm late but now I can say it's really been a couple of months say 4-5 months & that happened to be the last charge they had in stock... But long story short I went to Walgreens today & guess what they had only one in stock today so yes I brought it I mean you can't beat it a charge that can charge more than one device that's protected by rubber so it won't break & most of all it's WATER PROOF! I'LL MOST DEFINITELY RECOMMEND A FRIEND!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Charging with cord is hit and miss, once finally charged, juice runs out quick. Garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after a few uses. Would not recommend unless mine was just a faulty charger.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new. MainA

  • Rated 1 out of 5 stars

    Doesn't last long

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt last long and takes a while to charge back up. I dont like it at all.

    No, I would not recommend this to a friend