Customer Ratings & Reviews
- Model:
- HBT10G
- SKU:
- 6372013
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the HUB Turbo 10,050 mAh Portable Charger's long battery life and ease of use, finding it compatible with multiple devices and convenient in size. While some find the device a bit heavy or expensive, many appreciate its performance and the inclusion of USB-C and Lightning ports. A few users noted that the charger can get warm during use, and some wished for a higher capacity option.
This summary was generated by AI based on customer reviews.
Average
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, however over time you will get a short in the cord you use the most. Then you will have to plug in your charger to the USB. Not a total waist but unfortunate. The Mophie is cheaper and stronger with a charging pad.
No, I would not recommend this to a friendWorks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It used to work better. I don't know if it's the increased power requirements of this phone, but I'm only able to get one full charge. In the past, I used to get 2.5 times charge.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
My charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price can charge many devices Highly recommend.
I would recommend this to a friendBest gift for a friend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift I am glad receiving person is enjoying it
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend to anyone that needs this
I would recommend this to a friendPortable charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Efficient portable charger. Wish it held more charge.
I would recommend this to a friendCharger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase, very convenient will buy another one
I would recommend this to a friendGood charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have several of these for our family and they are great.
I would recommend this to a friendLife saver!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient but I wish it held a longer charge.
I would recommend this to a friendIs worth the money!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife, she loves it!! Easy to use.
I would recommend this to a friendGood quality & value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this device, help me a lot outdoors.
I would recommend this to a friendcharges really fast IF you remember the button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it broke the first time i used it :( the little metal piece that goes in the phone to charge just completely broke off from the plastic, leaving the metal part in my phone. so be careful. because now i have to carry around a cable if i want to use this with my iphone. another annoying thing is that even if you plug in your phone, you have to hit a button for it to actually start charging. confusingly, this is not the case when you connect a charger cable to it via a usb. there have been many times where I plug my phone in and forget to hit the button, and then come back to a dead phone when i'm expecting a fully charged one.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear about your experience! We will pass your note about the button onto our product development team.
Poor quality , do not buy from this compan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. The wall prongs came loose and wasnt able to hold a charge any more.
No, I would not recommend this to a friendRip off for $100. Get an Energizer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightning cable attached didn't work, only charged 1 phone fully and 1/3 of another on a full battery.
No, I would not recommend this to a friend- Pros mentioned:Charging speed
HUB myCharge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have trouble getting the charger to turn on. Once on, it charges fine, but more times than not it won't turn on (and yes it's charged).
No, I would not recommend this to a friend - Cons mentioned:Heat
Overheats and could damage iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power bank got really hot to the point that my iPhone got hot as well,immediately tried pulling the included charging cable and because it was so hot the plastic insulation on the cable peeled off,it even says it's fast charging,more like fast burning. Would not recommend.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Please register your product and issue at Mycharge.com: https://support.mycharge.com/hc/en-us/requests/new. Our customer service team can replace your product under our warranty program and investigate any product performance concerns. Thank you for bringing to our attention.
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for 1 use. Would not charge phone after after 1st usage. Returned it to store.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello ,
Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Mycharge Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product started off on day (1) 1 charing great and super fast but after 3 days the charging process has been extremely slow or not charging at all. The power pack is fully charged all lights on the battery pack if full, maybe the device is defective. I do plan to return for a new item asap. I travel a lot and need a device that will charge my items fast. The last My charge device purchase was over 9 years ago at the airport and was left in a hotel room and this was the reason for a recent repurchase.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty.: https://support.mycharge.com/hc/en-us/requests/new.
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, it stopped working sitting a couple of weeks after purchasing.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist in a timely manner.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
- Pros mentioned:Battery life
Strong but needs redesigned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is strong for cell phones but the cables attached are really small and make it awkward to use.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Thanks for the feedback! We will pass onto our product development team.