Customer Ratings & Reviews
- Model:
- HBT67G
- SKU:
- 6372012
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the HUB Turbo 6700 mAh Portable Charger for its excellent battery life, ease of use, and compact size, finding it convenient for charging multiple devices. Many appreciate its compatibility with various devices and lightweight design, making it portable. However, some customers wish the cords were longer and express that the price point is relatively high.
This summary was generated by AI based on customer reviews.
Would not Recharge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the item broke after the first attempt to re charge the battery. The product would not register that it was plugged into any outlet so the battery was not recharging..hopefully it was just a lemon because the size and design of the item was exactly what I was looking for.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty. Include your receipt, and, in the comment section, the 4 digit code on the wall prong of the charger: https://support.mycharge.com/hc/en-us/requests/new.
Thumbs Down to This Mobile Charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. Only worked for about 7 to 10 daily charges, then would not charge any more. Stopped working about a 6-7 weeks after the non-returnable date. Will never purchase this product again. I need a reliable charger, and this is not it.
No, I would not recommend this to a friendStopped working after a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this portable charger because I have purchased this brand in the past. I liked the fact that it came with its own adapter. I’ve only used it a handful of times and out of nowhere it stopped working.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! We can assure you that our products are placed through stringent testing procedures to ensureand durability and we stand by our warranty of this product. As such, please fill out a ticket here https://support.mycharge.com/hc/en-us/requests/new so that we may further assist you. Please include a PDF of your Best Buy invoice and a photo of the 4 digit code on the wall prong. Thanks!
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger weeks ago. It doesn’t stay on to charge my phone. I have to press the on button several times before it stays on. I intend to return it but couldn’t get to a store yet.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Doesn't charge my iphone's
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn't charge our iphone's. The lightning bolt goes on and goes away within a second. Going to return for a better product. Don't waste your money.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst charger ever. Exchanged it because it wasn’t charging. Asked to return it and Best Buy said I couldn’t return due to the 15 day period I went over that. Not even a 30 day policy. Very disappointed.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this - this shouldn't happen! Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt for a quicker resolution: https://support.mycharge.com/hc/en-us/requests/new.
Stopped working 3 days in.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working on day 3. I purchased the product for a over seas trip. When it stopped working I bought another one in Paris for 20 bucks and that one still works. They made me add 50 characters.
No, I would not recommend this to a friendStolen credit card number
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone bought this item using my credit card number... without card or proper identification....shame on Best Buy....probably a employee....
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello
Im sorry to hear this has happened to you. Please contact BestBuy to have this resolved.
Sincerely
China W.
myCharge Customer Support.
Do not buy open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked for 5 days and then the Apple phone charger did not work thereafter. Just in time so that I could not return the product.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Does not recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is totally worthless. I used it several times when I first got it last month. Now the recharge doesn’t work. Waiting for customer service to troubleshoot the problem
No, I would not recommend this to a friendSave your money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience by far. Bought the product and stopped working within 5 months. Got a replacement, same exact kind brand new. And it didn’t even work.
No, I would not recommend this to a friendMycharge did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, would not charge up. Exchanged for another one and it wouldn’t charge as well. Must have been a bad batch, we’ve had one of these for years with no problem
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear! Please go to myCharge.com > file a support ticket and let them know the problem. Please include a PDF of your Best Buy receipt and they will troubleshoot or replace the device under warranty!
Don’t bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two month old and does not work . This is my second one . The first one lasted a reasonable amount of time , but two months is absurd . Hopefully , I can return .
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear you're not satisfied! Please do not hesitate to reach out to our customer service team as we stand behind our products and will troubleshoot or replace them under our warranty policy if necessary!
Broke during use.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped charging. Opened it up and found no loose cables or broken wires. Just a broken product.
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Pass on this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one, stop working three weeks layer. Best Buy wouldn’t exchange outside a 30 day. Bought another and it went out in 2 weeks. Don’t Buy
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this! We'd love to correct this. Please reach out to our customer service team and they can troubleshoot or replace your unit. Please include a PDF of your Best Buy receipt to the request for quicker service: https://support.mycharge.com/hc/en-us/requests/new.
Died 45 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 45 days. I did reach out to mycharge. I will see what happens. If it’s good then I will change review
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! We will happily remedy the situation - we have a year warranty that we stand behind!
Worst Charger EVER!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not charge my phone more than 30%. The one star was not by choice, I'd give it a 0 if I could.
No, I would not recommend this to a friendItem didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as an open box. Didn’t work. I was very disappointed
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. It charged for days and never worked once. Also has an annoying beeping sound while charging.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear! Please go to myCharge.com > file a support ticket and let them know the problem. Please include a PDF of your Best Buy receipt and they will troubleshoot or replace the device under warranty!
Bad product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dosen't work consistently. Could not charge my phone when i needed it most
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charging! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.
https://support.mycharge.com/hc/en-us/requests/new
-The myCharge Customer Service Team