Customer Ratings & Reviews
- Model:
- RZ12BV
- |
- SKU:
- 6292252
Customer reviews
Rating 4.5 out of 5 stars with 178 reviews
(178 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the RazorXtra 12,000mAh Portable Charger for its long battery life, portability, and ability to charge multiple devices simultaneously. Many appreciate its convenient size and consider it good value for the price. While some find it a bit heavy, the positive feedback on performance and design outweighs this concern for most users. The charger's versatility makes it ideal for travel and everyday use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Attractive +Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these out as gifts this year and also for myself,
I would recommend this to a friendRated 3 out of 5 stars
So useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working for no reason. I plug it in to charge and the lights just start blinking and no charge. Was great while it worked!!
No, I would not recommend this to a friendRated 2 out of 5 stars
The wrong device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning it for a different one that better met my needs
I would recommend this to a friendRated 3 out of 5 stars
Broken input
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very nice portable charger till today I don’t know how the Input to charge the charger was broken!!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
It’s okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the charger until a few days ago when it didn’t want to hold a charge smh not sure if it a defect in the charger or what it I’m willing to give it a other chance due to it doing its job when I needed it. Hopefully the new one last Ionger
I would recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear! Please reach out to our customer service team with more information and they will be able to help you : https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase item and brought home. I started charging my IPhone and IPad and everything was fine. During the evening I recharged the portable charge all night alone. Next day I went to charge my IPone and nothing was working. Then I tried my IPad and it did not charge either. Then I returned the portable back to Best Buy and received a refund.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty.: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Charger
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to get this, as I needed it for charging my phone at a five day conference. It worked great the first day, mediocre on the second day but by the third day it quit working. It wouldn't recharge....I tried to return, but because I didn't buy a warranty I was sol. Wouldn't buy this again. Very disappointed
No, I would not recommend this to a friendRated 2 out of 5 stars
It doesn’t charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems since I bought it. It doesn’t work
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty.: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Horrible at charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought a different MyCharge charger and had to return it. I also got this one and it constantly has 1 blinking light and it will not charge
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .It sounds like your myCharge charger needs to be fully charged so that it is ready for use (display 4 LEDs)! Please reach out to our customer service team so that they can assist or troubleshoot if necessary. myCharge customer service: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality. Doesnt charger properly. As soon as the battery goes out it never works again. Dont waist your money on this.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Please reach out to our customer service team so that they can troubleshoot your portable phone charger and replace under our warranty policy if troubleshooting is not possible. myCharge customer service: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Third one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third one of these, they all last a couple months then stop working totally!
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty. https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Worked great at first, Not anymore.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this worked awesome, I could get two iPad charges. Now it doesn’t even charge my iPad one full time.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .We're sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace. Include a PDF of your Best Buy receipt: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stop charging have had it but a minute for 50 bucks smh
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Please reach out to our customer service team so that they can troubleshoot your portable phone charger and replace under our warranty policy if troubleshooting is not possible. myCharge customer service: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Try another brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not charge itself with power. Useless. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped charging up less than 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 3 weeks it no longer charges up despite being plugged in for hours.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty: https://support.mycharge.com/hc/en-us/requests/new.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two months not worth it but something else
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Charger and reasonably priced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to be sure iPhone stays charged while filming our sons lacrosse games. No issues at all with charging while filming the entire game. This is perfect.
I would recommend this to a friend Rated 1 out of 5 stars
Don't Buy This Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this charger less than a year ago and its dead in the water. Will NOT re-charge itself. It started doing this a month into the purchase. Eventually it would charge once you switched charging blocks, or cables - now it won't charge at all. Complete junk
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Sorry to hear this! Please reach out to our customer service team and they will troubleshoot or replace your charger under warranty.: https://support.mycharge.com/hc/en-us/requests/new.

