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$309.99

Customer reviews

Rating 4.8 out of 5 stars with 1083 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,083 reviews
  • Rated 3 out of 5 stars

    Great but expensive capsules

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but expensive capsules!! they will cost you around 35

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girl. Saved ourselves some money and trips to starbucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well I never got my order and look like I have to still pay for it because costumer Service did help I will never by nothing from Best Buy again ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Machine not working!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked 3 months, and i barely used it. I traveled internationally, And i came back home this winter, machin keep blinking and not working. I’m having bad experience with this machine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife the Nespresso Vertuo for a Christmas gift. When she took it out the box to use it, the machine didn’t work! Will be taking it back and getting my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pod price

    Rated 1 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap made Hard to find coffee pods for refill. I thought it would be heavy duty for home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. It wouldn’t suck up the water to filter it through the machine. Just made noises but no cofee came out. Very disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cups are hard to find. Definitely not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got a dented machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pods jam and get stuck sometimes i would get a whole other machine im looking into diffrent ones i also got a machine that was dented in and the package came in the original box so the box was comp damaged

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great and fast coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our most favorite gadgets in our home! The only downfall is the pods. No universal or third-party pods seem to be available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee is not hot enough! You can not find the coffee pods everywhere, and when you find it is super expensive... I could find how to do my own coffee but I am already bored of this machine!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because water wasnt working. Apparently alot of them are like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two times from best buy but they didn’t work and were damaged! The box looked like lock but ….. so unbelievable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to get a replacement from Nespresso. The fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first machine couldn't make a hot cup of anything. Second is a little better but not up to the expectations we were lead to believe. also the coffee selection is totally different than the nespresso machine we replace. no continunity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package left in front of garage.It was a xmas gift but no packaging so person saw the gift. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lukewarm coffee You cannot buy anywhere but by mail from Company’s store bummers Will never buy anything with this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    save your money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spent a lot of money cant stand the coffee I've spent a small fortune trying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee is all too bitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the machine because the coffee was all too bitter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned it to the store because it didnt work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be trying a different brand of espresso maker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great gift for coffee lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my wife. She loves using it. It's very easy to use and it makes delicious coffee

    I would recommend this to a friend