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Customer reviews

Rating 4.8 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Vertuo by Breville with Aeroccino3 highly, especially praising the substantial coffee quality and ease of use. Many appreciate the overall performance, frother, and thoughtful design features. The main drawbacks mentioned are the pod prices and the limited compatibility with older pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,096 reviews
  • Cons mentioned:
    Pod price

    Rated 1 out of 5 stars

    Does Not Use The Original Nespresso pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned it because of the limited suppliers of Vertuo pods which are different and much more expensive than the original Nespresso pods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Was disappointed in how employees were acting on this day. Incredibly rude. Other then this love my Nespresso!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too big for my small kitchen with limited counter space. Also not satisfied with the different selections for size of serving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would get this on sale…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it brewed a bit hotter. That’s my only gripe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great coffee machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great just the cups for this machine are not as easy to get as I would want like the k-cup coffee makers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful concept and good looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the concepts its great but this model have a problem in the water reservoir, for more than I try to have it dry and clean, still leaking water from the rubber or silicon seal... so end its use and was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More than Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate Randall was awesomely awesome! He helped me over the phone to complete my purchase and pay. I received my Coffe Machine second day which was surprising to me as I was supposed to receive it after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Only wish is an extended range and coffee flavors of Nesspresso pods are available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but expensive capsules

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but expensive capsules!! they will cost you around 35

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girl. Saved ourselves some money and trips to starbucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well I never got my order and look like I have to still pay for it because costumer Service did help I will never by nothing from Best Buy again ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Machine not working!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked 3 months, and i barely used it. I traveled internationally, And i came back home this winter, machin keep blinking and not working. I’m having bad experience with this machine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife the Nespresso Vertuo for a Christmas gift. When she took it out the box to use it, the machine didn’t work! Will be taking it back and getting my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pod price

    Rated 1 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap made Hard to find coffee pods for refill. I thought it would be heavy duty for home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. The machine works well. I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like red color and I loved coffee with frotte milk

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. It wouldn’t suck up the water to filter it through the machine. Just made noises but no cofee came out. Very disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cups are hard to find. Definitely not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got a dented machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pods jam and get stuck sometimes i would get a whole other machine im looking into diffrent ones i also got a machine that was dented in and the package came in the original box so the box was comp damaged

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great and fast coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our most favorite gadgets in our home! The only downfall is the pods. No universal or third-party pods seem to be available.

    I would recommend this to a friend