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Customer Ratings & Reviews

Your price for this item is $155.95
The comparable value price is $239.95

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Vertuo Next Coffee and Espresso Maker for its excellent coffee quality and ease of use. The overall performance, sleek design, compact size, and amazing frother are also appreciated. Some customers have noted that the machine can be a bit loud and the pods are somewhat expensive, while others mentioned the water tank needs to be at least half full to operate correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 681 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes Great Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this machine. I never liked Keurig coffee but I love this one. It’s saving me so much money on Starbucks and Dunkin’ Donuts coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee! I hate I waited so long to purchase one of these. This coffee maker can do it all! It’s saved me from going to Starbucks for lattes and mochas, brews great standard coffee. A must buy for coffee enthusiasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it daily, has saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to give this to my sister in law for the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brew so nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Xmas gift for the coffee lover in the family

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Fantastic Coffee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great high end coffee maker/eco-system. Only downside is that the pods are expensive. Otherwise, the coffee tastes amazing and the maker actually creates great froth.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    2 machines broke in 3 weeks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second machine I have had in less then three weeks, the first one stopped working in one week, the second one lasted two weeks before it started to leak. Nespresso was great and they are replacing the machine with one of their upgraded machines but unless you live somewhere that you can exchange this machine out on a weekly basis then maybe pick another machine. And it is so sad because the Nespresso coffee is soooooo good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased it, I loved it! Then it started having issues. Nespresso replaced it twice and both time the machines were awful. Finally Nespresso sent me their Vertuo Classic and no more problems. I love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Vertuo Next ultimate high end coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife for Christmas. We LOVE this! The milk frother is excellent if you like to make the cool fancy drinks. Overall I would highly recommend this Nespresso Vertuo.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 1 out of 5 stars

    Go with a different model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace this model twice. The first one got a red ring error message, Nespresso customer service couldn't fix it and told me to return it. The second one worked for 2 weeks and then started leaking water everywhere and wouldn't brew. I'm going to be trying a different model, this specific one was more trouble than it's worth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth the Investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far was the best purchase I have made! It has replaced my daily Starbucks trip in the morning. I've had a Keurig for years prior to this and this machine is so much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nespresso Vertuo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is not very hot. Spoke to customer service to trouble shoot with no results and did not have the time to do a video chat. Honestly, for a brand new machine, should not have to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Coffee great, frother useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee machine is great but the milk frother didn’t work. Can’t buy the machine without it. Had the same problem with 2 frothers and had to return both machines and buy the nespresso elsewhere without them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Delicious Java

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my home office. The Nespresso variety vertuo capsules are delicious(especially melazio) but they are not readily available in stores and are an order item.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nespresso.. making my own gourmet coffee.. good quality! The only issue that I received the box with some damage so basically shipping is not handled carefully

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved my new Nespresso! Loved how it can identify between espresso or coffee settings. Plus the coffee taste so fresh! Definitely recommend getting this iteam!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to close

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for this machine. But after seeing how difficult it is to close and open to insert pods it is going back. Not worth it in my opinion. Will be getting another one that isn’t difficult to open or close.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days the reservoir wouldn’t pull water, the machine blinks all the time no matter what trouble shooting I follow. The only “good” thing that came from wasting almost $200 on this was the milk frother.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and it included the frother for a great price of $125. Still haven’t tried all of the sample of coffees yet, but great coffee machine so far!

    I would recommend this to a friend