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Customer Ratings & Reviews

Your price for this item is $155.95
The comparable value price is $239.95

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Vertuo Next Coffee and Espresso Maker for its excellent coffee quality and ease of use. The overall performance, sleek design, compact size, and amazing frother are also appreciated. Some customers have noted that the machine can be a bit loud and the pods are somewhat expensive, while others mentioned the water tank needs to be at least half full to operate correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 681 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an instant coffee maker. Good slimline design

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super slim and looks great in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Latte love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the expresso perfectly and better than stores.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned. Did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product due to spending two hours trying get the machine to brew for the first time. Watched youtube videos & troubleshooting. Ended up just returning it due to the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    **Do Not Buy**

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original machine lasted about four months before it stopped working. I called Nespresso who walked me through troubleshooting and ultimately decided they would replace the machine. Fast forward to now - about 7 months after my purchase - I'm on my fourth machine that's been replaced and it just gave me the exact same issue I've dealt with my other machines. Common denominator is me, which I thought "what am I doing wrong with this?" and the answer is: nothing. There's only one real way to use it, I'm using correctly, but the lifespan of these machines is approximately 2 months on average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Breville vs other brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working within 2 weeks. Nespresso replaced with their own brand However the taste of the spresso coffee was wonderful. When I replaced it with Starbucks nespresso pods it was terribly acidic and no one liked it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broek in 2 months customer service 5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 months. Nespresso customer service was great though and gave a replacement of a more reliable machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabage, Only lasted a year then died. Tech support was worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! I also have a Breville Espresso Machine and this Nespresso machine does a pretty amazing job for what it is. Not true crema as with an espresso machine, but I’m not complaining either. I would highly recommend this machine!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 weeks I moved the unit to set it up in a different location in my kitchen and it stopped working I'm very disappointed I was a huge fan on breville brand until this happen

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 1 out of 5 stars

    Buyer Beware!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this machine. It started leaking after 2 months and it is July 1st and it is completely dead. The customer service number is not longer active at Nespresson.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works perfect although its not worth the 200. Before your purchase wait for a sale i missed out on 100 bucks after 16 day price dropped by 100 bucks...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quick coffee go to but it did have some technical issues but Nespresso was quick to help replace the model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, but you pay a lot for it. All sizes of pods are handled accurately by the sensor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ring Error

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just doesnt work. Its not vey reliable. It wastes supplies trying to get it to work which is exapensibe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso Vertuo Next Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped and received quick and a great product!! I would definitely recommend it to anyone who loves a quality cup of coffee or anything with espresso!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it, but it quit working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working, it’s awesome! However, unfortunately I’ve had it for about 3 months now. Used it only a few times a week, sometimes only every other week as I travel a lot for work. And it completely quit working for me. It’s so frustrating as it’s still pretty new. Don’t understand what happens I hope I can get some help in regards to this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lucy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other coffee tastes better I would recommend to my friends and family! Perfect brand I will buy again Nespresso for life! Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my wife! She loved the assortment of pods that allowed her to sample a few flavors to see what she likes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy coffee from outside!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Nespresso machine! I got this one as a gift! Probably best gift you can give it to someone.

    I would recommend this to a friend