Customer Ratings & Reviews
- Model:
- BNV560BLK1BUC1
- |
- SKU:
- 6401942
Customer reviews
Rating 4.5 out of 5 stars with 692 reviews
(692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Vertuo Next Coffee and Espresso Maker, particularly praising the excellent coffee quality and ease of use. The overall performance, sleek design, and suitable size for regular kitchens also receive positive feedback. The inclusion of an amazing frother is another appreciated feature. Some customers note the machine can be a bit loud and the pods are somewhat expensive, while others mention the water tank needs to be at least half full to operate correctly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Rated 4 out of 5 stars
Very tasty coffee! Frothier is fun!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine! We already have a "K" coffee maker which we are happy with. But after 9 cups worth from this Nespresso, I think the coffee flavor and richness is a little better. The frother is fun as well to add a little on top. My only negative is that the pods for this are about 2x the cost of the other brand and not in all the mainstream stores. Maybe these Vertuo pods will be more popular soon, but they do have an easy to order website for them as well. Overall, excellent quality and good value vs going to a coffee shop each day. But a little pricier than other at-home options.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an awesome coffee maker, I love the different options available for coffee and how quick it brews . The coffee was smooth to drink and not overly bitter . It really is a nice machine . The app was the only thing I disliked because I felt like it wasn't very useful feeling because It can't remotely start my coffee maker and really is only useful for ordering more coffee or updates
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
LOVE the Nespresso!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine. We are loving the coffee that it makes, as well as the espresso drinks that taste exactly like they are from a coffee shop. This is one of the best purchases I have ever made!
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Nespresso Vertuo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had wanted a Nespresso for several years. I got a excellent price from Best Buys. It was shIpped promptly and arrived ahead of schedule. It makes great coffee.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 3 out of 5 stars
Great machine until it stops working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year ago i probably would have given this item 5 stars. Unfortunately this past weekend the machine stopped reading the pods, and Nespresso's solution is to buy a new one. We where very happy with the coffee from this machine and it worked pretty well for the last couple of years. I feel like if you spend over $200 on a coffee machine it should last longer than a couple of years.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Good coffee machine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item so far! I have been making great coffee, little bit on the expensive site, about $1.25 a cup, but worth it!
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine with frother, coffee always comes out perfect and the self cleaning is hassle free.
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This made my girlfriend very happy so I’m absolutely very satisfied.
I would recommend this to a friend- Cons mentioned:Water tank
Rated 1 out of 5 stars
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The next is by far Nespresso's worst-made machine. I've had my first machine 4 months before it started leaking coffee out of the bottom. Nespresso offered a replacement. The second one began leaking water out of the tank after only 7 days. Get any other model, or better yet an actual expresso machine.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Didn’t last 3yrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine back in April 2022, and just this morning had to throw it out bc it stopped working and leaked from underneath INSIDE the machine and onto my countertop. Super upset because the warranty was only 2yrs and I only make 1 cup of coffee daily. For the price, NOT worth it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke in less than a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fantastic up until this tuesday, now it will not function at all. Nespresso support could not help, I will not spend that kind of money on this product again.
No, I would not recommend this to a friendRated 1 out of 5 stars
I loved this coffee maker, but…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this coffee maker, but unfortunately after a few months of use, it stopped working. The machine died.
No, I would not recommend this to a friend











