Customer Ratings & Reviews
- Model:
- ENV120BAE
- |
- SKU:
- 12582321
Customer reviews
Rating 4.4 out of 5 stars with 62 reviews
(62 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 1 out of 5 stars
Leaking EVERYWHERE !
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaking EVERYWHERE. Won’t brew my coffee at all unresponsive and I barely used it and now it won’t even respond to anything. Do not purchase! I did love it while it lasted
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker plus Aeroccino3 Milk Frother in Black - Black Rose Gold
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Gloria, we are sorry to hear you experienced this issue with your Nespresso Machine. We recommend reaching out to Nespresso directly at 1-877-964-6299 for further assistance. Thank you.
- Pros mentioned:Coffee quality
Rated 2 out of 5 stars
Espresso good, durability not so much.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes excellent espresso. However, ours broke after one week (an issue with the power button). Nespresso sent a new unit and it arrived one week later. So far, no issues with the new unit (a few days of use). Customer service was flawless but it’s possible that the design is flawed.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, please feel free to reach out to Nespresso directly by calling 877-964-6299
for any questions or concerns you may have regarding this unit. Thank you.
















