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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.3 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers appreciate the premium coffee quality and the overall excellent performance of the product. They also find it easy to use, with its larger pod size allowing for both coffee and espresso preparation. However, some customers note that the machine can be a bit noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Makes Great Coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am officially a huge fan of Nespresso! After using a Keurig for years, switching to the Nespresso Vertuo Next has completely upgraded my morning routine. The coffee quality is absolutely premium. The reviews are true—it is a bit noisy—but if that isn't a deal-breaker for you, this brewer is worth it. Plus, it is compact, beautiful, and the black with rose gold accent looks stunning on my counter.

    I would recommend this to a friend
    • Brand response from Nespresso Team
      Posted .

      Thanks for the review, Jose! Enjoy!

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent cup of joe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee Shop Quality at Home! The Nespresso Vertuo is a total game-changer for coffee lovers. It brews rich, flavorful coffee with a perfect crema every time — just like a café. The machine is sleek, easy to use, and cleanup is effortless. I love the variety of pod sizes and flavors, so I can switch between espresso shots and full mugs in seconds. It’s fast, consistent, and makes mornings so much better. Highly recommend for anyone who wants quality coffee without the hassle!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The best espresso and more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new best friend. The whole family loves making the best espresso as well as full cup size coffee. I like it so much, I bought a second one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old machine was broken and I ordered this one and I like it. Good quality.

    I would recommend this to a friend
    • Brand response from Nespresso Team
      Posted .

      Thanks for your review, and enjoy your new Nespresso machine!

  • Rated 4 out of 5 stars

    Great coffee maker for people who want options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is significantly quieter than any model of a machine I've owned that worked with the original Nespresso capsules. One thing that is hard to get used to, for someone like me who has owned Nespresso machines for years, is the self-regulating size of the coffees. On older machines, you could determine how big, or small, the coffee was. With these, the machine makes the decision for you, based on the capsule you use. This isn't a bug, necessarily. It just takes some getting used to for anyone accustomed to the older models.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Pod size

    Rated 5 out of 5 stars

    Easy to use, good coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been somewhat dismissive of Nespresso machines until I stayed ina vacation rental that had one. I liked the ease, the speed, and yes, the taste. When I came home I decided to get one for myself. I did a lot of research on which to get. I don't drink lattes at home, so no milk frother needed. I wanted it to be compact, and then the whole capsules or pods issue. So far I am really pleased. While it is a bit more difficult to get pods (Vertuo line), I am pleased with the taste and quality of the coffee is worth it. I also like that the Vertuo line offers a variety of sizes from espresso to a 7.5 ounce coffee and even pour over size. The Next line allows you to adjust the cup platform depending on the size of cup. I am also pleased that Nespresso provides recycling bags for the used pods. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well just REALLLY LOUD when it's brewing. Otherwise it's great. My wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Morning Bliss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes really nice coffee . A frother adds to the experience. I must say staff at my local store in Valparaiso IN have been extremelly helpfull anytime I needed some help

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Solid alternative to the pricier option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second Nespresso machine and this is great for the price! The pod disposal is hit or miss and I have to pull it out by hand from time to time, otherwise the coffee is still just as good!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nespresso is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replacing 5 year old vertuo evoluo model that started making watery expresso/coffee. I think the seals finally went on it. So glad I got the new one. The espresso is definitely stronger and I pay money for these pods so I want to get my moneys worth. It is long but I think that works good on a kitchen counter. Has Wifi and bluetooth to tell me if I need to descale? I guess. Not sure if the wifi does anything else. It is louder than my old machine, but as long it makes good espresso/coffee don't care. Glad I bought it. Nespresso is the best, been using the pods for years.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Greg, we are delighted to hear you are fully satisfied with our Nespresso Coffee Maker! We hope you continue to make delicious drinks with your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespressp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She is so excited about how it was easy to make her favorite coffee at home now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delicious coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He loves it and uses it everyday. Great variety of flavors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nespresso Machine! It was exactly what I was looking for. And the Rose gold is the perfect touch. It’s worked like a dream. Easy to clean and easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product coffee and espresso quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Coffee & Gorgeous to Look At!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee, beautiful to look at! Could not be happier with this purchase. The only con is that it is a wee bit noisy!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Professional coffee at home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee it makes! It’s a little bit on the louder side but so worth it and convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very faulty product, nice design but very faulty product to use on a daily basis.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love Nespresso

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Nespresso machine lasted me over 4 years and still works, just wanted a newer, quieter unit. This one is very quiet and links up Wi-Fi and Bluetooth. 3 stars cause it started having issues early on. It making coffee properly, only half filling, lots of loose grounds, then it started leaking. The light is blue which there is no blue light indicated on any paperwork. Now it won’t link to anything and just leaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose Gold and Black say no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I hesitated for more than a year on this. I've read so many reviews saying that the Nespresso Vertuo Next is the worst of the Vertuo machines. I was waiting and waiting hoping Nespresso would come out with a new one because I've been dying to replace my Keurig. When I saw this one in black and rose gold I ended up just going for it as a Christmas gift to myself. I've been using it for a month so far and I am in LOVE!! I hope it does not malfunction in the future like some reviews have stated.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Jenn, we hope you continue to enjoy our De'Longhi Nespresso Coffee and Espresso Machine! Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Vertuoally Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee made perfectly. Crema and consistency is excellent. Vertuo is easy to use ... bar codes on the pods tell the machine the temperature, volume and time ... Easy!! Love it!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to brew delicious espresso with your De'Longhi Nespresso Machine for years to come. Thank you. DeLonghiResponse