Customer Ratings & Reviews
- Model:
- ENV120W
- |
- SKU:
- 6640919
Customer reviews
Rating 4.3 out of 5 stars with 32 reviews
(32 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the premium coffee quality and the overall excellent performance of the product. They also find it easy to use, with its larger pod size allowing for both coffee and espresso preparation. However, some customers note that the machine can be a bit noisy during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality, Overall performance
Rated 5 out of 5 stars
Nice machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works well, makes good coffee. No problems. Nice looking too.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are happy to hear you enjoyed the design of our De'Longhi Nespresso Coffee and Espresso Machine. We hope you continue to make delicious drinks with your unit for years to come. Thank you.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best machine hands down!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Only machine that tastes like real espresso. They come out more expensive per pod but it’s because the coffee espresso actually tastes right. This is my 3rd Nespresso machine I’ve had and they are all still working.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to be fully satisfied with our De'Longhi Nespresso Coffee and Espresso Machine! Thank you.
Rated 5 out of 5 stars
My favorite!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Nespresso perfect for shots of espresso’
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friend- Pros mentioned:Coffee qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Makes great coffee but very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the coffee but the machine is very loud. For the price I would it expect it to be quieter
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
No, I would not recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Rated 2 out of 5 stars
Great coffee, when it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the machine and the quality of coffee/ease-of-use. But It stopped working after less than 4 weeks. Lights on and solid, but no coffee/water. Won't even start a self-cleaning cycle. The machine does not even recognize the physical factory reset key presses.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are having difficulty with your Nespresso Machine! Please feel free to call 1-877-964-6299 to connect with a Nespresso associate who will be happy to assist you with your unit. Thank you.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever. Only hard to close. But coffee brew is better. And I like pods recycled too.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Coffee Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee machine is so nice that bought a second machine for our downstairs living area.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery! Machine is working great! Totally worth the purchase! Happy customer!
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friend - Pros mentioned:Pod size
Rated 5 out of 5 stars
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brewer. Uses the bigger pods so you can amke coffee and expresso
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious espresso with our De'Longhi Nespresso Coffee Maker for years to come. Thank you.
Rated 5 out of 5 stars
Amazing taste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously, this was a gift for my daughter and let me say I’ve gotten so much use out of this it’s ridiculous lol. I used to buy coffee at my local coffee spot but since have slowed down way down. The pods are very unique and not readily available other than bestbuy, Amazon. But trust me when i say the taste is realllyyy really good.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Yummmm !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this makes the best coffee and espresso beverages !
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
Espresso Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my dad as a Christmas gift! He LOVED it too say the least. Thank you
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friendRated 1 out of 5 stars
Lasted a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year, and coincidentally the warranty was up.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
No, I would not recommend this to a friendRated 3 out of 5 stars
Broke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It vroke aftern5 months. Not recommend. Coffee is expensive too
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you had this experience with our Coffee and Espresso Maker. Please feel free to contact Nespresso at 1-877-964-6299 for further assistance with your unit. Thank you.
- Pros mentioned:Coffee quality
Rated 2 out of 5 stars
Espresso good, durability not so much.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes excellent espresso. However, ours broke after one week (an issue with the power button). Nespresso sent a new unit and it arrived one week later. So far, no issues with the new unit (a few days of use). Customer service was flawless but it’s possible that the design is flawed.
This review is from Nespresso - Vertuo Next Premium Coffee and Espresso Maker - Black Rose Gold
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, please feel free to reach out to Nespresso directly by calling 877-964-6299
for any questions or concerns you may have regarding this unit. Thank you.

















