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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Vertuo Plus Coffee and Espresso Maker by De'Longhi for its excellent coffee quality and ease of use, also noting its compact size and attractive design. However, some customers point out that the cost of coffee pods is high and that some machines have experienced leaks. The machine's ease of cleaning was not mentioned in the provided reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 293 reviews
  • Rated 5 out of 5 stars

    Excellent product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this coffee maker and no longer go to Starbucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having Starbucks in your house for half the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have a barista in your house the aroma is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made the perfect house warming gift for a love one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item was a great buy at a great price recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Espresso Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I was pretty satisfied with this espresso maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product to anyone concerned to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fwe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, continue to buy next time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Good coffee but horrible coffee ordering

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for 4 months now and I had another machine before. I like the coffee and the machine is generally easy to use. However, you can only get the coffee by ordering it from Nespresso. I've been doing this regularly since I've been home during the pandemic. Today, it was a nightmare. I won't go through all the details, but it took me more than 30 minutes to finally get my order in. What's especially annoying is that there is no way to contact them about website problems that I can see. Based on that, I can't recommend this machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions are a little complicated but nice machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine, but broke after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after a little over a year use. It's been an okay machine. We first encountered issues with it after 6 months and now it's broken entirely. It's out of warranty and Nespresso won't fix it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Limited pod options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited pod options vs the keurig. Operation is pretty simple. Just not happy about the lack of pod options. No off brands available either

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee but the machine started leaking after 5 months. Total waste of money.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are very sorry to learn about your experience with our Coffee and Espresso Machine and to hear your unit starting leaking is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who would be happy to troubleshoot this issue with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by using our our web chat feature found on our website. www.nespresso.com Thank you. DeLonghiResponse

  • Rated 2 out of 5 stars

    Be prepared for it to leak.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine worked well for a little over a year, and now it leaks all over the counter. This appears to be a very common issue with this machine just research it and you will see numerous comments and videos. The quality is just poor, which also seems to be a common theme amongst Nespresso machines as a whole. I would not have bought this or any other Nespresso machine had I known of the quality issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sometimes more is less.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has an automatic feature. A push button open and close. It’s sleek design ended up being an awkward inconvenience. The water container moves but this makes the placement on the counter odd and pulling it off to refill it you are taking a chance that you will break the arm that attaches it to the machine. Placing the used pod catcher behind the machine they made it much smaller and awkward to reach to empty. My old machine with a mechanical open/close feature and the water reservoir and pod catcher side to side fitting in pockets was more sturdy. Actually more convenient and less prone to malfunction. Buy the older model that usually comes with the milk frothier rather than this one which I am sorry I bought for any amount of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an okay product and I ended up returning it to get the breville coffe maker that is better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit hard to figure out all the capsules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty handy, but hard to find capsules that aren't in a variety pack with several I don't need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sergio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Coffee maker but the coffe tras need not too much

    I would recommend this to a friend
  • Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it for 9 months, and it started leaking. Rather frustrating, I bought it for the wife. Horrible gift idea.

    No, I would not recommend this to a friend