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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 145 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 145 reviews
  • Rated 2 out of 5 stars

    Did not last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee was great, and the Aeroccino is an awesome milk frother. The machine degraded quickly. It gave me a descale warning after a few months; descaling takes 30-45 minutes of actively monitoring and interacting with the machine. That's not an exaggeration. It also never cleared the error. And I do mean never, because about a year into owning this thing, after 5 more attempts at descaling, it decided to throw a new and interesting error and I finally returned it. I now have an espresso machine, and it's everything I wished this thing was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT coffee!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth every penny. No complaints so far. Easy to use and delicious coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle, makes great coffee, fresh and taste is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years later and still going strong. I absolutely love this coffee maker - it makes a great, true to strength cup of coffee. I didn’t like keurig’s watered down results and we don’t need a full carafe of coffee in this home so this has been a great solution. The Vertuo line is also picking up momentum and I’m seeing more and more options for pods in stores. Highly recommend:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, I like how easy it is to use and the added milk frother is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Easy to use. Makes great coffee. Life changing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect coffee every time. Quality product.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Rubi, we hope you continue to make delicious espresso with our De'Longhi Nespresso Vertuo Plus Espresso Maker. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee. Very easy to set up and use. Quick brew with tasty froth and option of espresso

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big coffee drinker but I’m not a big fan of the coffee the lattes are pretty good I used the pods with double espresso or use two regular pods for a latte I def Recommend for having at home for when ever you need a quick cup for iced drinks it’s really good ! I think this machine is easier to use then the other models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury at your fingertips

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The creaminess of the coffee’s and espressos make you feel like you are start the day off in luxury. The machine itself is easy to use, even my 3 year old can help. Loveee this machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase tasty coffee. We had an order model this was a definite upgrade. Suggest getting the extended warranty Best Buy offers. Happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My parents love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nespresso at a great price. Love the quality and design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine for individual cups and specialty drinks. Pods are expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COFFEE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is very easy to use compared to other Nespresso machines. Excellent coffee machine if you can't leave the house without your coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this is a compromise between my wife who wants regular coffee and myself who likes more espresso drinks. Been reliable so far and makes great coffee. It has been limited to just the nespresso brand capsules (which are still good) but just recently Starbucks has released a full lineup of there coffees for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little tricky to figure out at first. Not the best directions but after we figured it out, it makes the best espresso.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delicious coffee. I love the frother. It makes it easy to make cappuccinos and lattes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself for Father’s Day and I’m so upset I waited this long. I grew up with espresso as a Cuban and this thing makes delicious coffee. I could never figure out how to make my own crema with a stovetop. This guy doesn’t seamlessly. Worth the investment all around .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesspresso FTW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this thing every day and has had no problems with it so far! Absolutely pleased with this purchase and it pairs well with an ice maker too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, no more starbucks for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed and thought about buying this and I was not disappointed. It is amazing and I haven't bought a Starbucks drink since buying this. Absolutely love it!!

    I would recommend this to a friend