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Customer Ratings & Reviews

Your price for this item is $143.99
The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Vertuo Plus Coffee and Espresso Maker by De'Longhi for its excellent coffee quality and ease of use. Many appreciate the machine's simple operation and convenient design. While some find the cost of pods to be a drawback, the positive feedback on taste and user-friendliness is significant. Overall, the machine receives high marks for its ability to consistently produce delicious coffee.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’ve actually had this machine for over 3 years. Unfortunately a lightning strike recently fried my unit so this is the replacement. I find that the capsules are reasonably priced too, even though you can only get these through Nespresso directly.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee maker. Get a great cuo of joe in less than a minute

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Good coffee pricey pods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the price of the pads but love the quality of the coffee. My third Nespresso.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker I love the espresso and you can get a different drink sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my new favorite appliance in the kitchen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice gift

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my SO because they always have been wanting a nespresso

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Espresso....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for his birthday he loves it! Uses it everyday. Happy Birthday To You Son!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im satisfied with this item it was amazing i advise evrybody to try using this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delicious and fast to brew. Starbucks in your own home. Wife and i really love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. best. awsome. fantastic. outstanding. yes..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but feels a little cheap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price but feels a little cheap

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaking coffee everywhere right out of the box. This is the second Nespresso Vertuo Plus I have wasted money on unfortunately.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1 (800) 562-1465 . DeLonghiResponse

  • Cons mentioned:
    Pod price

    Rated 1 out of 5 stars

    Would not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, the lid doesn’t always open and the pods get stuck.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 2 out of 5 stars

    Defective machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product only worked for about three coffees. They were the best three coffees I ever had LOL... But then it just stopped working. Of course Best Buy did give me a refund and that is why they get two stars. Unfortunately they were out of stock so I opted for a regular old fashion espresso machine

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Broke twice in a row.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this machine, but it only brewed one espresso and then the automatic open/close lever stopped working. I got a replacement and the same thing happened. I returned it to get another model. Do not recommend!

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nespresso has only worked twice. AI very disappointed

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1 (800)-562-1465. DeLonghiResponse

  • Rated 1 out of 5 stars

    Don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frother is not included although the photo shows it. The machine is not what expected. Returned

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Nespresso - DeLonghi VertuoPlus Coffee Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Nespresso - DeLonghi VertuoPlus Coffee Maker and Espresso Machine with 19 bars of pressure - Black Matte. It was not working, I had to return it

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Item was broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was broke, it was a gift for someone and they had to contact the maker,

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1 (800) 562-1465. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    delightful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality product, fast shipping, safe delivery. makes great coffee and espresso and quickly. easy to order coffee online and recycling the pods is free. the creme is nice. I even opted for an aerocchino Nespresso milk frother to enhance my game even more. not disappointed and sipping the nicest drinks on the regular in the comfort of my own home and at have the cost. then when I tip myself, that money is like extra income for making myself such a delicious cup. don't sleep on this deal. cheers!

    I would recommend this to a friend
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