Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.6 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Vertuo Plus Coffee and Espresso Maker by De'Longhi for its ease of use and the quality of the coffee it produces. Many appreciate the overall performance of the coffee maker and the speed at which it brews. The foam on top of the coffee is a particularly well-received feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 293 reviews
  • Rated 5 out of 5 stars

    Good coffee

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke soon after purchase but nes[reason replaced no question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious coffe!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little slow to heat up the water but otherwise a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent but pricey

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to try it...and it's great...and expensive per cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love this machine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great black friday deal. Still cheaper than other stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NESPRESSO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. Since he liked mine..

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Patrick, we hope your son continues to enjoy our De'Longhi Nespresso Coffee and Espresso Maker for many years to come. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Cockfee!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love cockfee! Coffee cofee coffee cofffee cofffeee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having Starbucks in your house for half the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have a barista in your house the aroma is beautiful

    I would recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Coffee Leaks Everywhere Except in the Cup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased first machine on Black Friday. Worked great for a couple months. Started leaking coffee into the pod catcher. Very little coffee actually dripped into the cup. I always did the self cleaning mode in-between so many uses. Did numerous cleanings after leak was discovered. Didn't help. I returned this machine and got a new one. Same thing. Only the leaking began after a few weeks of use. Returned again and got my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item was a great buy at a great price recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product to anyone concerned to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Espresso Maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I was pretty satisfied with this espresso maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fwe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, continue to buy next time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Operates as it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was easy to set up and operate. Could not find 3rd part coffee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good coffee but horrible coffee ordering

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for 4 months now and I had another machine before. I like the coffee and the machine is generally easy to use. However, you can only get the coffee by ordering it from Nespresso. I've been doing this regularly since I've been home during the pandemic. Today, it was a nightmare. I won't go through all the details, but it took me more than 30 minutes to finally get my order in. What's especially annoying is that there is no way to contact them about website problems that I can see. Based on that, I can't recommend this machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine, but broke after a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after a little over a year use. It's been an okay machine. We first encountered issues with it after 6 months and now it's broken entirely. It's out of warranty and Nespresso won't fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be prepared for it to leak.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine worked well for a little over a year, and now it leaks all over the counter. This appears to be a very common issue with this machine just research it and you will see numerous comments and videos. The quality is just poor, which also seems to be a common theme amongst Nespresso machines as a whole. I would not have bought this or any other Nespresso machine had I known of the quality issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sometimes more is less.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has an automatic feature. A push button open and close. It’s sleek design ended up being an awkward inconvenience. The water container moves but this makes the placement on the counter odd and pulling it off to refill it you are taking a chance that you will break the arm that attaches it to the machine. Placing the used pod catcher behind the machine they made it much smaller and awkward to reach to empty. My old machine with a mechanical open/close feature and the water reservoir and pod catcher side to side fitting in pockets was more sturdy. Actually more convenient and less prone to malfunction. Buy the older model that usually comes with the milk frothier rather than this one which I am sorry I bought for any amount of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    makes great coffee. After 3 months it is leaking

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee but after 3 months, it is leaking coffee. Very disappointing.

    No, I would not recommend this to a friend