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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.6 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Vertuo Plus Coffee and Espresso Maker by De'Longhi for its ease of use and the quality of the coffee it produces. Many appreciate the overall performance of the coffee maker and the speed at which it brews. The foam on top of the coffee is a particularly well-received feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-293 of 293 reviews
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an okay product and I ended up returning it to get the breville coffe maker that is better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it for 9 months, and it started leaking. Rather frustrating, I bought it for the wife. Horrible gift idea.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    LEAKS DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks like crazy, make a cup of coffee and half of it leqks out the bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee but the machine started leaking after 5 months. Total waste of money.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are very sorry to learn about your experience with our Coffee and Espresso Machine and to hear your unit starting leaking is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who would be happy to troubleshoot this issue with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by using our our web chat feature found on our website. www.nespresso.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Broke within the 1st week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is much better than Keurig but it broke within the 1st week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work out of box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set the machine up the same day I picked it up from store. No water would come out of the machine so I called nespresso. Went through all trouble steps and the machine still would not work. Nespresso swapped out the machine and sent me a new one. Only problem they sent me the wrong machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was broken when bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work and was used by someone else when I bought it...had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in Feb 2020 from BestBuy. 4 months later it developed a leak. I won’t be buying another one and recommend others don’t either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. It just didn’t work for us. The water did not filter through as it should. We opted for Keurig after this experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks. Won’t make coffee. Spits out two drops and stops

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deserved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, everyday enjoy the fresh variety coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Taste good, love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work has this one, and I was so in love the first time I tasted its expresso. I got this one on sale. It makes my coffee-making job so much easier. There is one box of expresso inside so you can try them out first. It tastes just like Starbucks

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    BEST COFFEE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best instant coffee! Definitely a step up from a Keurig.

    I would recommend this to a friend