The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Rated 2 out of 5 stars
Hotspot Web card
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The card didn’t work for my android vortex. It depleted fast or didn’t work at all.
Hi. This is Frank from NET10 Wireless. Our apologies for the inconvenience this may have caused you. We understand where you are coming from. Allow us to make things right for you. Let us take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you. Thank you.
Rated 5 out of 5 stars
Adding more data to hotspot data plan.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got a new hotspot ad ran out of small size data pack from activation process. I bought this from the Best Buy website because the website is secure and working 24 hours. I received the PIN codes IN EMAIL and used them to add data to hotspot data plan. Wait fifteen minutes for the network to update the hotspot account . Then the hotspot woked again on youtube.
Hi. This is Janet from NET10 Wireless. Thank you for using our service and for rating us 5-star. It is our pleasure to service your cellular needs. We look forward to keep doing business with you for more years to come. Have a nice day!
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not what expected but you get what you pay for. I should have read more carefully. I recieved my 10g. I just thought it was good for 60 days, which is true if you don't use it like it's a monthly plan. My son used all 10g in one day playing fortnite.
Hi. This is Frank from NET10 Wireless. Thank you for taking the time to provide us a rating and feedback. We truly appreciate it. In case you need assistance, please let us know. Have a great day.
Rated 5 out of 5 stars
What I needed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived quickly to email. Easy to load to a net10 hotspot.
Hi. This is Dianne from Net10 Wireless. Thanks for the excellent rating and feedback. Should you need further assistance, please do not hesitate to contact us.
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I live in an area with very bad service. This helps my daughter so she can do school work and keep in touch with family out of state. I love it and works wonderfully!
Hi. This is Katrina from NET10 Wireless. Thank you for taking the time to provide us an excellent and feedback. We are glad to know that you are satisfied with products and services. Have a great day.
Rated 5 out of 5 stars
Great card
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The card worked with no problems at all.
Great price, easy to order.
Hi. This is Ramel from NET10 Wireless. Thank you for your rating and feedback about our product. Should you have questions, feel free to chat with us at https://www.net10wireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Rated 1 out of 5 stars
PIN invalid, no refund
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bum card, invalid PIN. Chad said that customer service would reach out, they have not. I'm out 50 bucks with nothing to show for it...
Hi. This is Junry from Net10 Wireless. We are sorry to hear that. Please go back to the store and re-scan it properly, and if it still the same thing please contact us at us via this chat link For assistance, kindly contact us via this chat link https://www.net10wireless.com/techsupport. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.
Rated 5 out of 5 stars
Only way to go
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very uncomplicated way to purchase and refill my account
Hi. This is Jude from NET10 Wireless. We're so glad that you found what you were looking for. Thank you for your business and trust. Have a beautiful day!
Rated 1 out of 5 stars
Low data
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too little data my wasted in 2 days.
Would not recommend if you stream daily.
Hi. This is Janet from NET10 Wireless. We're sorry to hear about this. Let us check what options we have in order to ease things up with you. Just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 5 out of 5 stars
Get value for prepaid data
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for prepaid data and NET10 works on all major carriers networks
Hi. This is Cristy from NET10 Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings. Have a wonderful day!
Rated 4 out of 5 stars
Net10
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good service!!!!!¡!!!!!!!!!!¡¡!!!!!!!!!!!!!!!!!!!!!
Hi. This is Cristy from NET10 Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging feedback.
Rated 5 out of 5 stars
Review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it for 1 GB data & quality usage! I can apply them to my net 10 moxie wifi service for various teips and occasions.
Hello. This is Lea from NET10 Wireless. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Rated 5 out of 5 stars
No complaint
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Excellent product for person on budget. Used it for internet connection of a wireless thermostat on a vacation house.
Hi. This is Janet from NET10 Wireless. Thank you for using our service and for taking the time to rate us. It is our pleasure to service your cellular needs. Have a nice day!
Rated 1 out of 5 stars
4 Budget-Conscious Only
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for a NON-FREQUENT user. Always turn off when not in use. If used for every day function, the 10GB allowance will exhaust earlier than the 60-day plan.
Hi. This is Janet from NET10 Wireless. Thank you for taking the time to share your feedback. Should you have comments or suggestions that may help us improve, please let us know. Have a nice day!
Rated 1 out of 5 stars
Not enough
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to buy the 10gb data because this one wasted same day.
Hi. This is Janet from NET10 Wireless. We're sorry to hear about your disappointment. Should you have comments or suggestions that may help us improve, please let us know. Have a nice day!