Customer Ratings & Reviews
- Model:
- NTATKTMUNA-TRI1
- SKU:
- 5470401
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the Keep Your Own Phone Sim Card Kit very favorably, frequently praising its ease of use, the functionality of the SIM card itself, and its competitive price. Many appreciate its compatibility with various phones and the generally good network coverage reported by users. Positive feedback also highlights the straightforward setup and activation processes.
This summary was generated by AI based on customer reviews.
I only need the outside portion of the SIM card to
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this to use the outside portion of the SIM card as an adapter to mine because I needed a bigger SIM card
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. Thank you for your purchase. Should you be needing help with your phone, do not hesitate to chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.
Product was difficult to get started
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to get phone card with sim activated. I would recommend to a friend, but know it takes time to activate.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from NET10 Wireless. We apologize for the trouble you've encountered in activating the Bring Your Own Phone (BYOP) SIM card to activate and appreciate you taking the time to leave us a feedback. Should you need assistance, please chat with us using this link http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. We will be happy to assist you. Have a nice day.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a lot of data go to metro or straight talk. It’s good for my mom who’s in her 60’s.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Glen from NET10 wireless. Are you having trouble with our service? Please chat with us using this link http://bit.ly/2lHoBuo so we can further assist you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
do not initiate service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had more than a few MVNO cell providers over the years and I can say without a doubt that Net10 has been the absolute worse. Do yourself a favor and try any other MVNO
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. My name is Arianne from NET10 Wireless. We're sorry for any inconvenience you have encountered with our service. We would like to discuss with you the details of the issues you may have with your phone or service and provide you with a resolution. Please contact us via chat at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Didn’t work for AT&T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for the AT&T SIM and it failed to activate for a carrier that uses the AT&T network. The provider said there are issues with these SIM cards where some of them fail to activate. In this case the error indicated it was already activated.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. We're sorry for the trouble you encountered. For further assistance, you can copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Sim card
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up when covid started got home tried to activate it in a cell phone with no luck and found out the card had expired
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from NET10 Wireless. We're sorry to hear about your trouble. We hope that this is already settled with the store where you purchased the SIM card. Should you need to reach out to us, feel free to chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Confusing, not sure what it’s used for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this is used to sign up for a new phone service. Wasn’t very clear on the purpose.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from NET10 Wireless. We apologize for the confusion. To use NET10 service, you must first purchase and activate a NET10 wireless phone or a NET10 Keep Your Own Phone SIM Kit (“SIM Kit”) that can be used to activate a compatible wireless phone you already own under the Keep Your Own Phone program. To activate your phone, you must also purchase and redeem a NET10 wireless plan. To better assist you, kindly copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Net10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Net 10 is not a great customer friendly company. Service was very poor. Would not recommend.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from NET10 Wireless. We sincerely apologize for the inconvenience you've experienced with our customer service. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Allow us to have an opportunity to make things right for you. For chat support, kindly copy this link http://bit.ly/2lHoBuo and paste it on a new window. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We'll do our best to give you an exemplary customer service experience. Thank you.
Hdhdheheh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad expérience just u gone lost ur money and u dont get what u like
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This Caryl from Net10 Wireless. We sincerely apologize for the inconvenience that we have cause you. Your feedback is important to us. As our valued customer, we don't want you to encounter such trouble. Allow us to mend our relationship back to good standing. Kindly copy this chat link https://www.net10wireless.com/contactus. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you.
It’s a big SIM card, useless for any phone since
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy, useless it for old model phones like iPhone 4
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from NET10 Wireless. We apologize for the inconvenience this may have caused you. The Keep Your Own Phone SIM card Kit should have the macro, micro and the nano SIM on it. In case you do not have the right SIM card size on the kit, please try to return it to the retailer where you bought the kit. You can also order the correct SIM card size for your phone on the NET10 Wireless website. Should you need assistance, please copy this link http://bit.ly/2lHoBuo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
very confusing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many choices and very few directions for an old student like me.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from Net10 Wireless. Our sincere apologies for the confusion you may have encountered. For assistance, you can copy this link http://bit.ly/2lHoBuo and paste it on a new window. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Easy activation!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched my Google Pixel 5" phone from Tracfone to the Net 10 $35 plan and it was a flawless switch. I spent no more than 10 minutes setting up the service. Popped out the Tracfone BYOP ATT Sim and put in the Net 10 BYOP Sim and then turned on the phone and it works. There are 3 kinds of providers inside the box. ATT, TMobile and Verizon. So pick whatever works best in your area and it will work. I would have loved to purchase a $35 airtime card from my local Best Buy Mobile, but they did not have any in stock at Southland so I was able to complete my transaction online with my debit card. Keep in mind that the plan I picked ($35) only gives you 500mb data at LTE speed and they will slow it down to 2G after that. But everything worked out in the end and my service works fine.
I would recommend this to a friend- Pros mentioned:Sim card
Easy transfer of phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new phone and needed the card to stay with company.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from NET10 Wireless. Thank you for raking the time to provide a perfect rating. We truly appreciate your business with us. In case you need assistance, please let us know.
Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for $1 so I was super happy and have only the occasional issues with Net10, not the sim. Easy to install and setup.
I would recommend this to a friendNet 10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was very smooth and employees very helpful.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from NET10 Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day!
poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we could not talk, only used internet. we called customers service several times but they could not solve
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from NET10 Wireless. We are really sorry if you're having some problems making a phone call. To further assist you with this issue, please copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611.