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Customer Ratings & Reviews

Your price for this item is $14.17per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk 5G Mobile Hotspot, particularly its easy setup, long battery life, and strong connection. Many customers also find it to be a great device for gaming on the go. While some customers find the price to be a bit steep, many feel that the features and performance of the hotspot make it worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Excellent mobile hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as a charm in south Florida. Great signal strength and if WiFi antennas are around, can connect to avoid using my data plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device but Service is Expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Monthly charge from AT&T is higher than expected. You can pay for the device up front or via monthly payments. However, there is a monthly AT&T additional line charge is on top of that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live out of the city limits and this hotspot keeps our TV, cell phones and computer running without slow down or freezes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is sound was easy to set up does not broad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is sound was easy to set up does not broadcast very far maybe 25 feet and for the price that’s why only the three stars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mobile Hotspot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it is supposed to. No connection issues either to the cell network or with connected devices. Great on-the-go option for anyone needing portable WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but when you live in a rural area, options are limited. Works great for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it in our camper. Has no problem streaming on the TV with me on my tablet and my husband on his phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid dangerous public wifi!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for hotels or when away from home with absent or spotty service. Avoid the dangerous public wifi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Cost a lot. But we use it as permanent router for our second home. Took battery out. Connect directly to house plug. So, now it receives LTE but does not transmit WiFi. Instead it transmit signal to my mesh WiFi routers that then projects WiFi to my whole house. Works great!!

    I would recommend this to a friend
  • Cons mentioned:
    5g

    Rated 5 out of 5 stars

    Works as a great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. 5G is spotty depending on where you live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small problem connecting to our service, turned out to be the service not the hotspot. Since we got it going it's been great. Another note, the SIM card in this is smaller than the older versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this as our main internet source for a few months during our installation process for internet. We live in a rural area with no cell service or major internet companies so this helped tremendously.

    I would recommend this to a friend
  • Cons mentioned:
    5g

    Rated 3 out of 5 stars

    If no 5G service, save your $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area that does not have cable so got an LTE router from a friend. The best I could get was 21 mbps. I saw this router did 5G and the ATT map showed I lived in a 5G area. I figured paying over $500 for this router would be the perfect solution but it came in at the same speed. So unless you have true 5G service, save your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5G HOTSPOT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works really good so far and haven't had any connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, reliable and fast. Purchased to connect smart home products to the internet,

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Truck drivers best friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the money i like can use multiple devices at one time without losing signal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using in camp with no access to cable for wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful in areas where no wifi is available! Using for security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Travel Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot spot device works well traveling to palm coast in our coach.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very efficient I bought it for travel and works great

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great hotspot choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Wi-Fi range coverage and carrier signal strength.

    I would recommend this to a friend
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