Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent staff coming to our home to do the job! Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Tech service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had great service from the tech that installed our computer and would highly recommend/
I would recommend this to a friendRated 5 out of 5 stars
Got help installing my Brink security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took multiple transfers prior to getting excellent and knowledgeable service by Guillermo
I would recommend this to a friend- Cons mentioned:Outlook
Rated 2 out of 5 stars
Long waits for in-home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to wait 2 weeks from date of purchase for initial setup of a desktop computer, then another 2 weeks for a follow-up home visit. Neither agent got Outlook fully functional. Couldn't get contacts imported. Otherwise satisfied with setup process. Agents were personable and in general, seemed to know what they were doing. I wouldn't classify them as "experts" though.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed my new computer very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job. We highly recommend him.
I would recommend this to a friendRated 5 out of 5 stars
I love geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support. Highly suggest you get geek squad!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad transferred my data to new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was on time and answered any questions I had, was very knowledgeable and considerate
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very nice service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly, customer oriented, and excellent knowledgable service.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional representative was kind and easy to understand
I would recommend this to a friendRated 5 out of 5 stars
New computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steven was efficient, knowledgeable and courteous. He patiently answered all our questions!
I would recommend this to a friendRated 5 out of 5 stars
Installed HP LAPTOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop and explained the new features. Old laptop was a Toshiba
I would recommend this to a friendRated 5 out of 5 stars
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always helpful on time and knowledgeable friendly and courteous
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job setting up my new iMac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James, the geek squad agent, was very professional and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative setup my computer and printer in a very efficient manner.
I would recommend this to a friendRated 5 out of 5 stars
Computer Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech. (Mason) did a great job. Have used Geek Squad for several years.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad rep was excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert was the best! Very Knowledgeable and went above and beyond!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old computer & printer and set up new one quickly with items that I wanted to use
I would recommend this to a friendRated 5 out of 5 stars
Computer Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician was great. Set everything up in no time and explained how to use
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad worked hard to get things right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did every thing he did his best. He stayed until every thing was right.
I would recommend this to a friendRated 5 out of 5 stars
tech servie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the representative was great working with us and our schedule for this appointment
I would recommend this to a friend