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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,770 reviews
  • Rated 5 out of 5 stars

    Install pc .Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went great.Brett install it and it works well.great bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home service.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. Have recommended this in home service to several people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You Antonio Paniagua for the great job you did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the technician did an outstanding setting up my computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transition with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek got most of the job done but missed a lot. We had to go to Mac help to reconfigure some of the systems works. When things were downloading he went out to his truck to play with his phone. He never asked us how we use our system.. in short, he got it working but that was all. 3 hours with Mac support on the phone was needed the next day. Geek Squad was very week!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transfered data from windows 7 to new10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lizz Abt did a great job of explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queen

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and fixed the issue we were having. I love the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service. Highly recommend. Very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was fantastic he was courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung all in one

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect set-up. left me ready to go with everything I needed on my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The serviceman was very nice & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was very knowledgeable, polite and efficient ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, pleasant, patient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the tech and his thoroughness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer start up and data migration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and took a lot of initiative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad re my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech that helped me set up my new laptop was GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Person, got everything set up. Explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cable network failed to “fix the problem” the Geek Squad got the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional. Brandon was exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure appointment is verified by email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reschedule geek squad as agent who made appointment did not complete procedure. Delay in service because of that, however service was good upon rescheduling.

    I would recommend this to a friend