Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Disappointed with the new tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the operation of my old Dell laptop with Windows 7 much better than this HP. I don't like most of the stuff that comes with Windows 11. The HP does have better screen clarity. Migration of my old files took some time and I've had the Geek Squad out three times in the last month. Now the battery is dying.
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad installed my computer in record time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The more I use my new computer the more I like it. Had a few bugs at first but everything is doing well now.
I would recommend this to a friendRated 4 out of 5 stars
Paratrooper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my PC and made some adjustments to my newly purchased LG TV. Only complaint I have is it took the Geek Squad 3 weeks to show up after I purchased the PC!
I would recommend this to a friendRated 4 out of 5 stars
My hard drive problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very nice and professional but he didn't have time to do what needed to be done. However he did tell me how to get it done by myself and i did get it done.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents unpacked and set up my new computer. They did it excellently.
I would recommend this to a friendRated 5 out of 5 stars
pc set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was total awesome would recommend him to all
I would recommend this to a friendRated 5 out of 5 stars
Service given
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed per the geek squad. It’s working fine.
I would recommend this to a friendRated 5 out of 5 stars
New computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice young man. Very knowlegable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Totally good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, we would recommend to others.
I would recommend this to a friendRated 5 out of 5 stars
Jb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my laptop and printer connected and ready to go.
I would recommend this to a friendRated 5 out of 5 stars
My PC & printer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys did a very good job in a timely manner. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was personable, knowledgeable and punctual
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech was on point!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech-guy was excellent. Very knowledgeable of his job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad put everything together quickly and in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my pc and laptop and made sure everything was connected.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed printer & computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Toby!!! Awesome technician. Great job, professional, quick
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - New PC Setup made easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent made quick and efficient work of setting up my new laptop.
I would recommend this to a friendRated 5 out of 5 stars
data transfer from old system to new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quinton was great. Very professional, punctual, and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional and very helpful with everything
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and helpful. On time and answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took care of everything in a timely and professional manner
I would recommend this to a friend