Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Computer. Bright screen and very fast. I like it.
I would recommend this to a friendRated 5 out of 5 stars
The Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Martin was excellent. He answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Computer and Printer Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.William was thorough, professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Installed my internet services and computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went fine. Very pleased. NIce people to work with.
I would recommend this to a friendRated 4 out of 5 stars
My new Dell tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very expensive and took over three hours to complete
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed computer and printer $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician’s installed the computer and printer!
I would recommend this to a friendRated 5 out of 5 stars
Explained everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Took the time to explain everything.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took care of everything I needed. very professional
I would recommend this to a friend- Pros mentioned:Data migration
Rated 3 out of 5 stars
Had to call back to complete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed new PC and cleaned old PC. Installed new laser printer.
I would recommend this to a friend Rated 5 out of 5 stars
Computer set--up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin was great getting our new computer set up!!
I would recommend this to a friendRated 5 out of 5 stars
Trey gave great advise and we ended up agreeing to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came to set up MAC computer and hook to EPSON printer
I would recommend this to a friendRated 4 out of 5 stars
Install Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was competent and thorough. Not only changed out my old laptop but explained everything about the new all-in-one computer
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad workers are very polite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was the most inexperienced professional I have ever seen. He lacked the necessary knowledge to navigate through all the details, and when he left , my system was in a complete state of disarray. Luckily a supervisor called to check and, provided another agent who fixed some of the issues.nevertheless I would still utilize the service again.
I would recommend this to a friendRated 5 out of 5 stars
It's worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I'm a Totaltech member. Wonderful service.
I would recommend this to a friendRated 5 out of 5 stars
They installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional and answered all my questions
I would recommend this to a friendRated 5 out of 5 stars
Explained how to use my new computer very easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a terrific job from start to finish.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred my information with no problems.
I would recommend this to a friendRated 5 out of 5 stars
BRIAN IS THE GREATEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BRIAN IS THE GREATEST, HE MADE SURE ALL WAS DONE RIGHT.
I would recommend this to a friendRated 5 out of 5 stars
Tech’s installation A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad techs did an outstanding job—as always!!!
I would recommend this to a friendRated 5 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my new wireless head phones working
I would recommend this to a friend