Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Above and beyond helpful. Answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
My PC is new but something happen and it stop wor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my PC working and I am enjoying it .
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed my desk top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad set up my new desk top and it works great
I would recommend this to a friendRated 4 out of 5 stars
Desktop Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They FORGOT to do certain things and I had to wait over a week for them to return.
I would recommend this to a friend- Pros mentioned:Data migration
Rated 3 out of 5 stars
Geek Squad did not complete this task quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent migrated returned defective Samsung tablet to new tablet.
I would recommend this to a friend Rated 4 out of 5 stars
Geek squad helped with new purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought my 1 month old laptop to replace with a brand new one due to my first laptop purchase having hard wired problems
I would recommend this to a friendRated 4 out of 5 stars
Update and migration of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent transferred data and migrated to Lenovo. He did not include Webroot.
I would recommend this to a friendRated 4 out of 5 stars
New laptop setup and printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars because it took awhile before l got everything installed and usable.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad home visit went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was kind and had a very nice disposition about himself
I would recommend this to a friendRated 4 out of 5 stars
nice setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did exactly what they said they would do and it works fine
I would recommend this to a friend- Cons mentioned:Windows 11
Rated 2 out of 5 stars
Installed a new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was really helpful. The computer I bought is way beyond my capabilities. It has windows 11 and it sucks. The computer is constantly coming up with something new that I need to adjust it to. It is a horrible piece of equipment. I made a big mistake when I bought it.
I would recommend this to a friend Rated 4 out of 5 stars
tech supprt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very helpful in resolving my issue. Did it in a timely manner
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad not finished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this MacBook for over a month and have not had the use of it as yet. Geek Squad only stays 2 hours to copy files from my IMac to my new MacBook. They have been here two times. The last time they left 30 minutes before the the files were done. Am waiting for my next appointment.
No, I would not recommend this to a friendRated 4 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was very friendly and knowledgeable. It was great to get help.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad was warm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was warm. Geek Squad was knowledgeable.
I would recommend this to a friendRated 4 out of 5 stars
yeah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job and in a timely manner... Hey, you asked a question, and I gave you an answer...
I would recommend this to a friendRated 4 out of 5 stars
big help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took off info from a windows 7 and a windows 8.1 computers
I would recommend this to a friendRated 4 out of 5 stars
Help when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me learn how to email a document.and how to stop the icon from wiggling.
I would recommend this to a friendRated 4 out of 5 stars
Wasn’t the right cord for my situation… needed mal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been fine but it wasn’t the right one fork my situation, I returned it.
I would recommend this to a friendRated 4 out of 5 stars
Setup computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my computer. Took care to clean the old computers off.
I would recommend this to a friend