Customer Ratings & Reviews

Geek Squad set up my computer including switching data from old to new and putting on programs and LIFTING FROM PACKAGING AND TAKING OUT OLD PRINTER. I could not be happier with what he did for me.

I'm glad I chose the Geek Squad to set up my new Dell desktop. It really would have been too tension-filled and exhaustive to do it my self, and Yangtze Castro was efficient and responsive, and thus well worth the expense.

The Geek Squad did a great job assisting us with our new Desktop Computer purchase. They were especially helpful with transferring our Docs from the old computer and helped us understand how to better use our new computer. Would not want to try this without their help!

I’m a senior and occasionally require assistance with my new HP. Having this service available is a treasure. They help me with all my needs….no matter how small.

The person that came to our home connected our printer quickly and efficiently to the computer. He was very thorough in going through each step showing us how the printer worked with all of the features. His explanations were very easy to understand.

Our Geek Squad technician arrived on time and transferred all the data from my wife's older mac to hernew one. He answered all our questions and my wife was up and running on her new mac. Our Geek tech visit made all the difference and my wife is happy knowing how to use her new Mac.

I thought it was impossible to move all my data over to my new computer but Seth, the geek squad guy, did it in record time. Relieved a lot of anxiety on my part. The thought of losing a lot of my data was really making me anxious. Also set up my external hard drive that I had and backed up my computer to it.

The tech setup my new laptop and migrated all the data from my old laptop to the new one, which wasn't quite as easy since one was an Apple and one was a Samsung. He was very knowledgeable, explained as he went through the process and answered all my questions and never lots his sense of humor or patiences,

The agent completed a data migration on my new Lenovo laptop. He was knowledgeable, personable, and efficient. He fully communicated about his arrival time. In addition, he was willing to answer questions, and provided information as items were transferred.

The agent set up my new desk top and transferred all my information from the previous computer. The tech answered all my questions and took the time to show me how to utilize some of the features. He was great

I could not be happier. I purchased a new iMac computer and needed the data transferred from the old to the new. Seth was the technicians name and he was FANTASTIC! Respectful, professional and very knowledgeable. I'm a Total Tech member and HIGHLY RECOMMEND it for EVERYONE!

Shawn went far and beyond with his help in the selection and installation of our 2 laptops Extremely competent in multiple areas of hardware and software. Plus his patience and people skills are outstanding .

If you’re into techy “things”, being a Total Tech member is a must. I purchased a new desktop PC and the technician who came to the house and did the data transfer was amazing. It was an absolutely seamless transition from one computer to the other, including all the apps, data files, and photos.

The agents set up our computer and printer, transferred all our data and installed new software. They answered all our questions providing an excellent experience. Would recommend this service.

David was in my home to deliver the laptop and some accessories while transferring data and files from my previous laptop. What a great experience. I’m not very tech savvy and he never made me feel I was asking a dumb question.

Thank God for the Geek Squad! Chris came here to install my new desktop computer two weeks ago. Years back I used to do this myself, but I would advise anyone and everyone to use this service. He did it so fast, his hands were like a blur as he was running across the keyboard! He hooked up both of my printers (one really old, so he was surprised to find the driver for it online). And, he installed the new Microsoft Office Programs. Plus, I had *thought * I saved my files to a flash drive - nope - he checked, and did so and downloaded to the new computer. I was very happy to have this all done so quickly and be up and running right after he left. He went above and beyond to handle everything. I would probably still be trying to do it! I would definitely advise to have this done professionally by them - saves a lot of time and aggravation and worth the price for the yearly coverage.

Geek Squad Member "Robert Ingenloff was INCREDIBLE!! He completely replaced an entire old computer system with brand new items (hardware, software, and data transfer). He accomplished ALL with ease and professionalism - - TOTAL CRAFSTMANSHIP ON DISPLAY!!! In my view, The Total Tech Program is an absolute MUST -HAVE!!

Mike Bailey fixed the problem with my email, which I have had for months. He explained everything very clearly. He connected the printer to the computer, and backed up everything from the old to the new one. I would definitely ask for him again if I had a problem.

My computer is everything they said it would be. Often when you purchase something and get it home, it is nothing like clerk said it would be. Set up was easy, and he added some more to the computer to give me more options, and make me very happy. Everyone was very nice and helpful. I didn't feel stupid.

Our agent was great. He was fast, knowledgeable, answered our questions, explained everything so the older customers (low tech and no tech) could comprehend. He didn't rush in and act like he wanted to rush out.