Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad set up my new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David did a great job! Very knowledgeable, professional and friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad completed a set up of a new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Granite set up my monitor and new computer and then carried out a successful migration. He is a pleasure to work with.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Couldn't be better !!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent I had did a fast professional job of installing and setting up my pc. he answered my questions in a way I could understand and made sure to answer ALL of them.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Joshua was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He as excellent. Hooked up new computer and help up wirh a few problems. Can not say e nought good thing about his.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
perfect in every way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Celeste was a perfect help in installing and showing me how to use it. She listened to what i wanted and worked with me to get it done.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Desktop Disconnection/ installation of new Deskto
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our well educated Technician did a wonderful job. Knew his stuff and certainly was a perfect example what Customer Sevice should be.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Service was prompt and satisfactory.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service satisfactory. Old pc and 2 old iPhones given to tech for recycling. Hope I don’t need to worry about compromised data. Overall satisfied.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
The Gwek squad is the way to for Us OLD PEOPLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was OUT STANDING AND explain all to Us Thank Tiu kind Sithis is my second id doing the same for our New home Comp.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Jacob
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek, Jacob was excellent, he installed my IMac 5 computer in just a few minutes, showed me how to work it, and set it up so it was easy to cross train from HP to IMAC.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Computer was connected to the printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech set up the new Computer, transferred files from old computer to the new one, then checked to see that all was well.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad installed my all-in-one computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a very fine job connecting my all-in-one computer. He was very helpful when i asked a question. He also helped update an other device.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
new computer install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs that did the work on my new computer install and migration were very good. They did what I asked and were helpful to me.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad PC installed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very professional experience! They installed and transferred data quickly!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad Installation of computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who set up my new computer performed in an exemplary fashion. She made sure all of my data was thoroughly transferred.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Set up new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great experience with Devon who set up my new computer in my home! Transferred data and made sure all was up and running. And answered my many questions.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
How Did I Ever Survive Without Geek Squad??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician did a great job in home, and manager of Geek Squad in the Orange store tackled the data migration and was beyond terrific!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Set up new computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent that came out was top notch. We told him what we needed and he got the new computer and data transfer to new computer' He did an excellent job.
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
New Computer Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with the setup and data migration.
I would recommend this to a friend Rated 5 out of 5 stars
Replacement of at home computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech ran a diagnostic Check, the computer was hard drive was damaged along with the old ness of Computer he recommended a replacement was only option, this Lenova was totally Damaged no access to internet He recommended the HP all in one 1/2 hour later he was back , was able to Migrate all my wife’s files to the new computer, got it up and running it was also on sale She is extremely happy with the HP Hooked up her fax machine NO problems at all Just Great work!!!!
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad got my computer up and running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Punctual and knowledgeable and took their time showing me how to mitigate my new laptop
I would recommend this to a friend