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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,770 reviews
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up computer and migrating data

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted did an amazing job of transferring all my data and keeping me informed as he was doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    data transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was able to transfer my data to my two new Dell laptop computers.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Home setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to me as I'm not tech savvy and I feel confident knowing it was done right and to not have issues later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new RAM & disc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done on time and with great professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    NEED HELP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS KNOW THEIR STUFF. IF YOU ARE LIKE ME AND NEED HELP WITH THE SETUP, LET THEM DO IT. ITS WORTH IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was so helpful showing me every thing, answered all my questions, was understanding and made sure I knew things before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set me up in my new iPad, transferred data from existing device and gave me a very. Helpful overview of the upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New computer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer installation and files transferred from old computer to the new computer!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    mjm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek companies provided good service. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician, Frederick is excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the service provided by Frederick, your Geek Squad technician. He is knowledgeable, courteous, and an absolute professional. He spent the time needed to help us resolve our computer problem and recommended a solution which we are extremely happy with. Thank you, Frederick for all of your help! You provided excellent customer service and we can't tell you how much we appreciate it! Because of you, I will let others know what a great service the Geek Squad provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beware hacker immitators

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job setting up my computer; they cleaned it up after the hackers put malware on it. The best things is theyare legit. One of the last hackers called said they were the geek Suad. Only trust the geek squad U call. It was just my instinct that saved the day. I called the legitimate number to double check. They took the malware off immediately after it was on.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad Installer was the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent, Johnathan, transferred all the information and helped me find it once it was transferred

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to install my printer in a timely fashion, and test features.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    computer repair and restore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew what he was doing and had me ready to go by the time he left here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad very patient and thorough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient with all my questions. He set my computer up with my data and even made it easier for me to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Polite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was efficient and polite. Very helpful in sorting out what I needed and what I didn't need. He masked-up the entire time...thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Excellent installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a new computer that I purchased from Best Buy. Transferred files from my old computer to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Old Timer Needs TLC with Computer Set Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new desktop computer and I received excellent assistance getting my new computer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new Laptop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal service! My new laptop computer is great and the technician, Caleb was the absolute best. He was very competent, patiently answered any and all questions,He was so efficient and knowledgeable! It was a total pleasure working with Caleb! How reassuring it is having the Geek Squad available to us!! Thank you so much for quality products and hiring stellar technicians like Caleb!!

    I would recommend this to a friend