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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,770 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new apple computer in a short time and showed us how easy it is to operate

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love geek squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's set up our new computer and printer. It was so nice to have everything up and running so quickly. No frustration or stress!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek squad transfered data & added to new tablet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up on my new tablet & all data transfers completed without any issues. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything done for a smooth transition.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and transferred all documents , I was ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad agent was excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was very knowledgeable and pleasant He took the time to explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of new IMac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabrielle’s did a phenomenal job setting up my new IMac and transferring the data from my old one. He was extremely efficient and got me up and running quickly. He went above and beyond to make sure I understood changes in the operating system and called back several times afterwards to make sure my system was backing up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up a new laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I receive from Geek Squad continues to be excellent. They do what needs to be done efficiently and properly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Computer setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my computer setup. The person who set it up is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek person set up my new computer and a printer I already had. Brought forward all my favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Geek Squad forever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new machine and connected the two of our computers. She was on top of each step and did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No problems great tech service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of moving to a different type of computer with no issues or problems is something I tell others my age about

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad got my new computer set up and humming!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new computer and GREAT HELP from the Geek Squad! Thank you so much, A for all your hard work and help!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    New computer setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new all-in-one computer and transferred data from old unit to new.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    thy were very thorough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a good job installing all the items

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the system set up and ready to go, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD installed the computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the new computer for me and was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Technical Service from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian O'Dell is a valuable technician to have on the staff of the Geek Squad. There were some problems concerning the data migration, but he worked until he solved them, AND he made certain to show me important differences in Word word processing that would have made my transition difficut; his training made that transition easy. I would recommend Brian to any individual that has a catastrophic computer failure, as I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The planned work was done efficiently and we'll. I have had great success with Vincent doj t the work.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Data migration.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer was set up and Data was moved to the new computer. All went well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    In-home installation of Dell Desktop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer/Geek Squad rep was outstanding... Extremely knowlegeable, personable, and accommodating... Can I say any more...

    I would recommend this to a friend