Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad came to my house and got scanner to wor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came to my house and got scanner to worK. My canon pixma printer/scanner would print but would not scan - device would not register as a scanner. Geek squad found and installed the correct driver and got it working in 10 minutes
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad data transfer and PC setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very accommodating, efficient, answered all my questions and patiently helped me get started on a new, replacement PC.
I would recommend this to a friendRated 5 out of 5 stars
New computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is what i needed to add speed to my searches. I have had no problems since installed by Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Again, I'll only trust GEEK SQUAD ~
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD, as usual, did a superlative job ~ would not trust my computer to any other company! Paul, the tech, was great!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setting up new computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and professional in setting up the new computer. Also patient in answering our questions.
I would recommend this to a friendRated 5 out of 5 stars
No more eye strain!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love working on my new HP destop computer. The screen is really big and seeing anymore is not a problem. I really got everything I wanted.
I would recommend this to a friendRated 5 out of 5 stars
The best buy Geek squad did the set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my house and completely set up my computer and had me ready to go in under an hour. He was great to work with and made sure I was completely satisfied before he left.
I would recommend this to a friendRated 5 out of 5 stars
Mr Tom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check out the laptop to see why we could get anything to run. Turn out just the time of month an we were at low speed. A day or so it all came back.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new computer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Albert was fantastic!! He installed our new computer doing all the things us old folks can't handle, like transferring data from the old computer! Thank you, Best Buy for the Geek Squad!!
I would recommend this to a friendRated 5 out of 5 stars
I was pleased this service was available & worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to recover data and pictures for me that would have been very difficult to restore on my own.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. My new computer and printer were set up in a timely manner, My previous computer was outdated. Every time it was updated it got worse. Love my new computer!
I would recommend this to a friendRated 5 out of 5 stars
Installed and transferred old files, updated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two separate visits from the geek squad and both agents were very knowledgeable and polite.
I would recommend this to a friendRated 5 out of 5 stars
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job of setting up my new computer and transferring the data.
I would recommend this to a friendRated 5 out of 5 stars
Excellent at home visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent Ried was excellent. He is very knowledgeable and also patient explaining the process. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Happy with our purchases!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has installed our new purchases. They helped us transition from our old equipment to the new by setting up, educating and show us how to access apps for our current needs.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad setup and transferred my data
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lyle dove right in on the set up my new Hp EliteBook from my original vintage EliteBook. Almost everything worked except Outlook which had to have some tweaking. Lyle worked all my call backs as we worked thru the adjustments. He came back 3 times, but of that was because I had trouble describing what was not working properly. Very easy to work with
I would recommend this to a friendRated 5 out of 5 stars
Laptop is operating smoothly again! Thank you!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad got my laptop running smoothly again. I appreciate you more than words can express. Thanks so much, Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Help Needed by user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still do not know what I am doing. Everything is guess and peck. Sometimes it works for me and sometimes not.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam Smith did an excellent job in helping me with everything that needed addressed. He is extremely professional, nice, and very knowledgeable. I would highly recommend him and your Geek Squad service.
I would recommend this to a friendRated 5 out of 5 stars
Get a Geek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Geek Squad. What a time saver. They are the experts to get you up and running.
I would recommend this to a friend
