Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mr.Amato
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very good expierance with avery ross in setting up my computer and for the eero whole house wi-fi. you need more techs like him.
I would recommend this to a friendRated 5 out of 5 stars
Virtual Meeting - 03/31/2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Virtual session was great!00 I let the tech into my computer and everything was completed in a timely professional manner. It's wonderful!
I would recommend this to a friendRated 5 out of 5 stars
Fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed both our new computers. He was professional, polite and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Complete and accurate transfer of information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was timely, showed great knowledge and patience. I so much appreciate the service to make my move to assisted living much easier. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Set up my new PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did an excellent job migrating my programs and setting up my new PC. I still have a few glitches to figure out so I might have to use him again.
I would recommend this to a friendRated 5 out of 5 stars
Up & Running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ron Edwards is an excellent Geek Squad representative! He got both my new lap top & my refurbished desk top up & running perfectly! Thank you!
I would recommend this to a friendRated 4 out of 5 stars
Computer setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up new computer but could not get wireless printer to work on Wi-Fi had to use cable…some documents did not transfer fr’om old to news computer..agent was professional and friendly
I would recommend this to a friendRated 5 out of 5 stars
Best thing we ever did
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and informative. Not only did he set up our new computer, he transferred all of our files from our old computer to our new one. Wish we would have gone Geek Squad a long time ago.
I would recommend this to a friendRated 5 out of 5 stars
New Computer Set Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Changed old Windows 7 computer to new Windows 11 and reset printer to new computer. Work was done quickly and professionally.
I would recommend this to a friendRated 5 out of 5 stars
Massive new electronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up 3 computers/monitors at my home and made sure all were working properly before leaving.
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Gustov, did an excellent job. Tried to replicate existing to new and absolutely did!
I would recommend this to a friendRated 5 out of 5 stars
crossover to new laptop seamlessly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leo went ABOVE AND BEYOND to make the changeover seamlessly. Very happy with his professional approach to customer service.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad Provides Great Value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were knowledgeable and professional. They took their time to answer all of my questions completely.
I would recommend this to a friendRated 5 out of 5 stars
Excellent set-up services!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason, my tech person was excellent. He made sure everything was up and working and took the time to show me some things. Excellent job!!!
I would recommend this to a friendRated 5 out of 5 stars
Jake did a wonderful job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake set up my new computer and transferred everything from my old one and showed me how to operate it. He did a GREAT job.
I would recommend this to a friendRated 5 out of 5 stars
Transferred materials from old device to new one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is prompt, very helpful and was able to clearly teach my husband what he needs to do to remain secure on his new computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was very quick/professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad employee unpacked, set-up my new computer in a quick amount of time. It is working fantastically faster than the unit it replaced so I couldn't be happier
I would recommend this to a friendRated 5 out of 5 stars
Tim took care of all my problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tim answered numerous questions and took care of some compuiter problems
I would recommend this to a friendRated 5 out of 5 stars
Geekquad was great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent completed the transitioned from one to one another computer really well and on time.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived at the house on time and explained everything as he went along!!
I would recommend this to a friend