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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek Squad computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and able to answer all of my questions. He was also friendly and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad added protection to my Laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always competent and friendly. They treat you like family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a review already please use my review of Jonathan. I would used the Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and did a great job. New laptop is working wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Set Up HP laptop and connect to network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Matthew Jorgensen came to our house on 3-18-2023 to set up an HP laptop and connect it to our home network. He successfully set it up but did not set the time for the lit keyboard to be lit up long enough to see while not in use and the machine to go into sleep mode to quickly. that required extra steps to get back to online access location to start processing again. Told us to make a store appointment to have the machine reset and updated. Called G Squad for another home visit to have the remaining three problems fixed. Agent Joseph Thomas came out and fixed the remaining 3 problems in less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just couldn’t figure this out. Avery had it done in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose is great. set computer up and went over specs with me. very knowledgeable. courteous and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely efficient and helpful. It is great to work with the Geek Squad. I know that I can trust them to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person as helpful and very nice. Answered my questions and was respectful of things around him. Person knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer works great. Very happy with it! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support in setting up the new system. The process was smooth and took less time than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer up grades

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad setup may computer system. They are always professional, fast and always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable people a call away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both agents I spoke to on the phone and that came to the house were excellent,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member did an excellent job installing new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician , Michael who was sent out , did a great job and I would recommend him highly to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup of computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very knowledgable and extremely efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techician set up my new computer and gave me a great tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan was very helpful, friendly and professional. He listened to my questions and helped me with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon from the Geek Squad is the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and set up my new computer with ease. He’s the best tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem quickly solved.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV successfully activated by Geek Squad. Everything explained to me thoroughly.

    I would recommend this to a friend