Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad installed my computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my Dell computer. It is working well for me.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Set-up went perfectly with an on time arrival. New lap top was completely explained as well.
I would recommend this to a friendRated 5 out of 5 stars
Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful service. They set up my system and customized it to what I need. They explained everything and fixed issues as they came up.
I would recommend this to a friendRated 5 out of 5 stars
Congenial, Confident, and Skilled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skilled, courteous, accommodating. Appreciated his attitude of confidence and congeniality. Good experience.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service. love the Geek Squad. you guys are awesome!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new laptop and connected it to the printer and set up my email. He was helpful and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Set up new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new computer, hooked up all the equipment and loaded my current programs onto the new unit. Am very pleased with his work.
I would recommend this to a friendRated 4 out of 5 stars
set up new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colin did a good job but I have no idea how to print something out and that he connected the computer to the printer.
I would recommend this to a friendRated 4 out of 5 stars
$297 ... wow on top of the $99 the first time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work for a few days, then had to have them come back 3 more times (at a cost to me $99 each time) to finally get it running well enough.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that set up my newest laptop was professional and efficient. He also gave me some tips regarding privacy and other items.
I would recommend this to a friendRated 5 out of 5 stars
Thorough and professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devon was terrific. He was familiar with my sys, software and hardware. He took it up on himself to check my printer too.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Donnie is great. He was one time, polite, helpful, and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Home Computer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out and quickly diagnosed a problem and backed up my computer to my external hard drive which wasn't syncing correctly.
I would recommend this to a friendRated 5 out of 5 stars
Great help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan was very knowledgeable and patiently helpful. Took his time.
I would recommend this to a friendRated 5 out of 5 stars
Great tools & advise!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy rep. was timely and she did an excellent job of updating and providing computer tools.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad makes getting a new computer easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad made setup of my new computer fast and simple
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new tower computer. Geek Squad, Raymond, came to get it set up for me. Great experience for me and my husband.
I would recommend this to a friendRated 5 out of 5 stars
Quick service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took me earlier than my appointment time and finished transferring data in about 30 minutes which was very quick
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up laptop quickly and efficiently.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Set up laptop and gave great advice. He was so very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old computer crashed; they got me up and running again. Was able to retrieve some data from the crashed machine.
I would recommend this to a friend