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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2770 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,770 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my Dell computer. It is working well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Set-up went perfectly with an on time arrival. New lap top was completely explained as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful service. They set up my system and customized it to what I need. They explained everything and fixed issues as they came up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congenial, Confident, and Skilled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skilled, courteous, accommodating. Appreciated his attitude of confidence and congeniality. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. love the Geek Squad. you guys are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new laptop and connected it to the printer and set up my email. He was helpful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new computer, hooked up all the equipment and loaded my current programs onto the new unit. Am very pleased with his work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin did a good job but I have no idea how to print something out and that he connected the computer to the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $297 ... wow on top of the $99 the first time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work for a few days, then had to have them come back 3 more times (at a cost to me $99 each time) to finally get it running well enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set up my newest laptop was professional and efficient. He also gave me some tips regarding privacy and other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon was terrific. He was familiar with my sys, software and hardware. He took it up on himself to check my printer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie is great. He was one time, polite, helpful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Computer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and quickly diagnosed a problem and backed up my computer to my external hard drive which wasn't syncing correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan was very knowledgeable and patiently helpful. Took his time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tools & advise!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy rep. was timely and she did an excellent job of updating and providing computer tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes getting a new computer easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made setup of my new computer fast and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new tower computer. Geek Squad, Raymond, came to get it set up for me. Great experience for me and my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me earlier than my appointment time and finished transferring data in about 30 minutes which was very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up laptop quickly and efficiently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Set up laptop and gave great advice. He was so very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old computer crashed; they got me up and running again. Was able to retrieve some data from the crashed machine.

    I would recommend this to a friend